Citrix Workspace app

Disable App Protection

May 14, 2025

Contributed by:

Steps to disable App Protection on Windows

Once App Protection is running, disabling App Protection is not supported. The only recommended solution is to reinstall the Citrix Workspace app and not passing the Start App Protection options to the installer.

To disable App Protection, please perform the following steps:

Uninstall the Workspace app.
Reboot the machine after completing the uninstallation.
Install the Workspace app again.
- For UI-based installation, ensure the Start App Protection after installation checkbox is unchecked.
- For command line based installation make sure installation is started without having the /startAppProtection commandline option added.
  
  ex: PS C:\Users\WDKRemoteUser\Downloads> .\CitrixWorkspaceApp.exe
After completing the installation, confirm if App Protection is in a stopped state. Check if all the four components are in “Stopped” state by running the following commands in the command prompt. For each component, the status should display STATE: 1 STOPPED, as shown in the corresponding visual representations.

sc query appprotectionsvc

Disable appprotection svc

sc query ctxapinject

Disable appprotection query

sc query ctxapdriver

Disable appprotection query

sc query ctxapusbfilter

Disable appprotection filter

Note:

Just keeping the Start App Protection after installation check box unchecked OR installing without the /startAppProtection command line option will not continue to keep App Protection in a stopped or dormant state. If any resource ( Virtual app, Virtual Desktop, Auth, Web/Saas Apps) enabled with App Protection is launched, it will move all the App Protection services to Running state. Ensure that all App Protection configurations are set to “disabled” if you want to keep App Protection in a dormant state. For steps to disable various components, refer here.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

Was this helpful

Disable App Protection

May 14, 2025

Contributed by:

May 14, 2025

Contributed by:

Disable App Protection

Steps to disable App Protection on Windows

In this article