Troubleshoot Device Posture issues using DaaS Monitor
You can troubleshoot the Device Posture issues/errors in DaaS Monitor using the transaction ID that is generated for each session when a user connects through Secure Private Access or DaaS. When you locate the transaction ID, the DaaS Monitor displays information about the session and the associated Device Posture policy that was applied. Monitor also displays the policy results, including whether the device passed or failed the posture checks.
Device posture events on Citrix DaaS Monitor
Perform the following steps to view the events logs for the Device Posture service.
- Copy the transaction ID of the failed or access denied session from the end user device.
- Sign into Citrix Cloud.
- On the DaaS tile, click Manage, and then click the Monitor tab. In the Monitor UI, search for the 32-digit transaction ID and click Details.
For more information, see the following topics:
Troubleshoot Device Posture issues using DaaS Monitor
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