Known issues

This article contains:

  • Known issues and considerations
  • Known issues and considerations - License Server VPX Only
  • License file issues

Known issues and considerations

  • The descriptions for the lmadmin event log messages might not be included in the XenApp and XenDesktop installation log and the licensing log. [LIC-455]

  • The Citrix Licensing Manager and the License Administration Console do not differentiate between users and groups. For example, you can choose to add a user but add a group instead. [LIC-438]

  • The user name is case sensitive in some localized languages. To log on to Citrix Licensing Manager, set thedomain-name\username in UPPER CASE if it contains non-ASCII characters. [#595621]

  • When you access the Citrix Licensing Manager from the Start menu for the first time after installation, an error message might appear on Firefox and Chrome browsers. [LIC-195]

License file issues

  • The License Server ignores license files that have multiple lines referencing HOSTNAME=. Licenses in these files cannot be checked out. This issue is caused when you download licenses associated to different License Server hostnames in to the same license file. The License Administration Console displays the following error message: “…Error List Returned…Unknown Host.”

    To resolve this issue, download again separate license files for each Citrix product tied to different License Server names.

Known issues