Known issues

This article contains:

  • Known issues and considerations
  • License file issues

Known issues and considerations

  • The descriptions for the lmadmin event log messages might not be included in the Citrix Virtual Apps and Desktops and XenApp and XenDesktop installation logs and the licensing log. [LIC-445]

  • The Windows 2016 Start menu, might not list the Citrix Licensing Manager and the License Administration Console. Workaround: Use these URLs to access the consoles: [LIC-506]

    https://licenseservername:8083 for the Citrix Licensing Manager

    https://licenseservername:8082 for the License Administration Console

  • The Citrix Licensing Manager and the License Administration Console do not differentiate between users and groups. For example, you can choose to add a user but add a group instead. [LIC-438]

  • The user name is case sensitive in some localized languages. To log on to Citrix Licensing Manager, set thedomain-name\username in UPPER CASE if it contains non-ASCII characters. [595621]

  • When you access the Citrix Licensing Manager from the Start menu for the first time after installation, an error message might appear on Firefox and Chrome browsers. [LIC-195]

License file issues

  • The License Server ignores license files that have multiple lines referencing HOSTNAME=. Licenses in these files cannot be checked out. This issue is caused when you download licenses associated to different License Server hostnames in to the same license file. The License Administration Console displays the following error message: “…Error List Returned…Unknown Host.”

    To resolve this issue, download again separate license files for each Citrix product tied to different License Server names.

  • Your entitlement includes User/Device licenses. In a hybrid cloud scenario, you try to use both user and device licenses, but only user licenses might be consumed. [LIC-520]


Known issues