License types

Your product uses one of the following types of licenses (some products allow you to select more than one type). To avoid running out of licenses, ensure that you are aware of the types of licenses that your company purchased and how they consume them. We also offer license overdraft as a feature of the license files. See the license overdraft description at the end of this article.

The license types are:

User/device licenses

With a minimum of XenDesktop 5 Service Pack 1, XenApp 6.5, and Citrix Virtual Apps and Desktops 7 1808: The License Server can assign licenses to a user or a device and monitor license consumption. When assigned to a user, the license allows access from an unlimited number of devices. When assigned to a device, the license allows access from the device by an unlimited number of users.

A licensed device requires a unique device ID and is authorized for use by any individuals to access instances of Citrix Virtual Desktops. Use this type of license for shared devices, such as a classroom or hospital.

A licensed user requires a unique user ID, such as an Active Directory entry. When assigned to a user, the license allows the user to connect to their desktops and applications using multiple devices. For example, desktop computer, laptop, netbook, smartphone, or thin client. A licensed user can connect to multiple instances of Citrix Virtual Desktops concurrently.

When users or devices connect to an application or desktop, they consume a license for the 90-day license assignment period. The assignment period begins when a connection is made. The period is renewed to the full 90 days during the life of the connection. Expiration (allowing reassignment) is 90 days after the last connection ends (logs off or disconnects). If you have to end a license assignment manually before the 90-day period elapses, use the udadmin command-line tool. For example, an employee consuming a user license leaves the company.

Optimization

The License Server uses the optimization process to determine how to minimize consumption based on licenses in use and connections to the License Server. The License Server optimizes every five seconds until there are 5000 unique connections. At 5000 unique connections, optimization occurs every five minutes. Optimization might delay status information until the next optimization impacting when license usage statistics are updated in various consoles.

Examples of unique connections - Optimization is not consumption and these examples show when optimization occurs.

Optimization occurs every five seconds for 1-4999 uses and every five minutes for 5000 or more uses.

700 users * 1 device each = 700 (optimize every 5 seconds)

5000 users * 1 device each = 5000 (optimize every five minutes)

5000 devices * 1 user each = 5000 (optimize every five minutes)

2500 users * 2 devices each = 5000 (optimize every five minutes)

Note:

If you have a large deployment, optimization can be CPU intensive depending on the number of unique connections. We recommend using machines with multiple cores.

Concurrent licenses

This type of license is not tied to a specific user. When a user starts a product, the product requests the license and it’s checked out to the specific computer or device that the person is using. When the user logs off or disconnects from the session, the license is checked back in and is available for another user. Using this logic, keep the following scenarios in mind:

  • Multiple sessions at different computers use multiple licenses. Each time a user starts a Citrix session from a different computer or device, a license is checked out until the user closes the session at that computer or device. At that point, the license is checked back in. For example, a user starts a session from one computer and then starts another from another computer before closing the first session. Two licenses are checked out.

  • License servers do not communicate with each other. If you run multiple License Servers, you might consume more than one license (for example, with load balancing). If you are using load balancing, we recommend that the product servers point to the same License Server.

  • Different editions consume different licenses. If a user connects to an application published on a computer running the Advanced edition, and then uses the same client to connect to an application published on a computer running the Premium edition, two licenses are consumed.

  • A user makes multiple connections from a single device to different product servers configured as the same edition and pointing to the same License Server. Only one license is consumed.

  • For license sharing, pass-through connections on Citrix Virtual Apps and Desktops pass the endpoint client device ID to the product server. If you connect to a single product, edition, and license model with a shared License Server, all connections share a single license.

  • A user connects from a single device to two product servers that are the same edition but different versions. One or two licenses might be consumed based on the order in which the user makes the connections. For example, the two servers are Citrix Virtual Apps and Desktops 7 1811 and Citrix Virtual Apps and Desktops 7 1903 (though this example applies to nearly all Citrix products and versions):
    • The user connects to Citrix Virtual Apps and Desktops 7 1811 first - Two licenses might be consumed - An older license first and then a newer license.
    • The user connects to Citrix Virtual Apps and Desktops 7 1903 first - Only one license is consumed.
  • RDP connections consume a license (RDP connections to a console do not consume a license).

  • If the number of purchased and available standalone concurrent licenses is exceeded, all users over the limit are denied access unless the supplemental grace period is possible. For more information, see Supplemental grace period.

Per user licenses (only user licenses - not the same as user/device licenses)

A licensed user requires a unique user ID, such as an Active Directory entry. When assigned to a user, the license allows the user to connect to their desktops and applications using multiple devices. For example, desktop computer, laptop, netbook, smartphone, or thin client. A licensed user can connect to multiple instances of Citrix Virtual Desktops concurrently. A licensed user can connect to multiple instances of a product concurrently. When users connect to an application or desktop, they consume a license for the 90-day license assignment period. The assignment period begins when a connection is made. The period is renewed to the full 90 days during the life of the connection. Expiration (allowing reassignment) is 90 days after the last connection ends (logs off or disconnects). If you have to end a license assignment manually before the 90-day period elapses, use the udadmin command-line tool. For example, an employee consuming a user license leaves the company.

Per device licenses (only device licenses - not the same as user/device licenses)

A licensed device requires a unique device ID and is authorized for use by any individuals to access instances of a product. Use this type of license for shared devices, such as classroom or hospital. It allows an unlimited number of users per device. When devices connect to an application or desktop, they consume a license for the 90-day license assignment period. The assignment period begins when a connection is made. The period is renewed to the full 90 days during the life of the connection. Expiration (allowing reassignment) is 90 days after the last connection ends (logs off or disconnects). If you have to end a license assignment manually before the 90-day period elapses, use the udadmin command-line tool. For example, an employee consuming a user license leaves the company.

Per socket licenses

Licenses are consumed per CPU socket used by a CPU and cores are not counted. For example, if a computer having two CPU sockets has only one CPU, only one license is used. In another example, if that same computer with two sockets has two CPUs, each with a quad core, only two licenses are used.

Named user licenses

When a product requests a license, it is checked out to the user until a preconfigured period expires. This type of check-out is not tied to a computer or device. After the license is checked out, the user can run multiple sessions on different computers without checking out more licenses.

License overdraft

License overdraft is included in all user/device, per user, and per device licenses. When you purchase user/device licenses, you receive a 10% overdraft. The overdraft becomes available after you allocate all your purchased and evaluation licenses. Overdraft usage is reported in the Citrix Licensing Manager, Studio, and the License Administration Console. The overdraft feature, and the supplemental grace period, are offered as a convenience, not as a license entitlement. Purchase any overdraft or supplemental grace period licenses within 30 days of first use. Citrix reserves the right to remove any overdraft or supplemental grace period feature in new product releases.

Example:

You purchase 1,000 user/device licenses and get 10% overdraft. You can use up to 10% more than the 1,000 licenses but must purchase any licenses used over 1,000 within 30 days of first use.

For more information about the supplemental grace period, see Supplemental grace period.