Support for mobile productivity apps

Citrix supports upgrades from the last two versions of the mobile productivity apps. Users who have automatic updates enabled receive the latest version from the app store.

The latest versions of Secure Hub, Secure Mail, and Secure Web for iOS and Android are as follows:

  • 20.2.0 (Secure Mail and Secure Hub for iOS)
  • 20.1.5 (Secure Hub and Secure Mail)
  • 20.1.0 (Secure Mail)

Supported operating systems

The latest versions of Secure Hub, MDX Toolkit, and the mobile productivity apps are compatible with the latest version and the two prior versions of Endpoint Management. For details, see Supported device operating systems.

The latest version of the mobile productivity apps requires the latest version of Secure Hub. Ensure you keep Secure Hub up to date.

Supported devices for MDX encryption

Citrix supports MDX encryption on the following list of branded device families.


  • Samsung Note
  • Samsung Galaxy
  • Google Pixel
  • Motorola


  • All iOS devices with a supported OS version in the preceding list are supported for MDX encryption.

Other considerations and limitations

Secure Mail

  • Endpoint Management currently doesn’t support NetScaler due to an issue with Secure Ticket Authority (STA) and Secure Mail. The issue is fixed in NetScaler 12.0 build 41.22. For details and updates, see this Support Knowledge Center article.

  • Support in Secure Mail for Exchange 2007 and Lotus Notes 8.5.3 reached End of Life (EOL) on September 30, 2017.

  • For the best performance when sending Citrix Files attachments, the latest versions of Citrix Files are recommended. Citrix Files is not supported for Windows.

  • In IBM Notes environments, you must configure IBM Domino Traveler server, version 9.0. For details, see Integrating Exchange Server or IBM Notes Traveler Server.

Secure Web

Devices should have the latest version of Android WebView installed. Users can download Android WebView from the Google Play Store.


QuickEdit remains available as a mobile productivity app. We are not applying the End of Life (EOL) status on September 1, 2018 that we had communicated earlier.

Citrix Files

Users access Citrix Files for Endpoint Management from the public app stores after version 6.5.


A prerequisite for ShareConnect is a host computer running Windows 7 (minimum version).

Secure Notes and Secure Tasks


Secure Notes and Secure Tasks reached End of Life (EOL) status on December 31, 2018. For details, see EOL and deprecated apps.