Support for mobile productivity apps

Citrix supports upgrades from the last two versions of the mobile productivity apps. Users who have automatic updates enabled receive the latest version from the app store.

The latest versions of Secure Hub, Secure Mail, and Secure Web for iOS and Android are as follows:

  • 20.5.0 (Secure Mail for iOS and Secure Web for iOS)
  • 20.4.5 (Secure Mail and Secure Web)
  • 20.4.0 (Secure Mail and Secure Web)

Supported operating systems

The latest versions of Secure Hub, MDX Toolkit, and mobile productivity apps are compatible with the latest and two prior versions of Endpoint Management. For details, see Supported device operating systems.

The latest version of the mobile productivity apps requires the latest version of Secure Hub. Ensure you keep Secure Hub up to date.

Note:

Support is ending for the Android 6.x and iOS 11.x versions of Secure Hub, Secure Mail, Secure Web, and Citrix Workspace app in June 2020.

Supported devices for MDX encryption

Citrix supports MDX encryption on the following list of branded device families.

Android

  • Samsung Note
  • Samsung Galaxy
  • Google Pixel
  • Motorola

iOS

  • All iOS devices with a supported OS version in the preceding list are supported for MDX encryption.

Note:

Citrix plans to enforce platform encryption with the July 2020 versions of the Citrix mobile productivity apps. You need to test and plan for migration off of MDX encryption by July 2020. To do so, use the encryption management feature. For details, see Encryption management.

Other considerations and limitations

For advanced notice of Citrix Endpoint Management features that are being phased out, see Deprecation.

Secure Mail

  • Endpoint Management currently doesn’t support NetScaler 12.0.41.16 due to an issue with Secure Ticket Authority (STA) and Secure Mail. The issue is fixed in NetScaler 12.0 build 41.22. For details and updates, see this Support Knowledge Center article.

  • Support in Secure Mail for Exchange 2007 and Lotus Notes 8.5.3 reached End of Life (EOL) on September 30, 2017.

  • For the best performance when sending Citrix Files attachments, the latest versions of Citrix Files are recommended. Citrix Files is not supported for Windows.

  • In IBM Notes environments, you must configure IBM Domino Traveler server, version 9.0. For details, see Integrating Exchange Server or IBM Notes Traveler Server.

Secure Web

Install the latest version of Android WebView on devices. Users can download Android WebView from the Google Play Store.

QuickEdit

QuickEdit remains available as a mobile productivity app. We are not applying the End of Life (EOL) status on September 1, 2018 that we had communicated earlier.

Citrix Content Collaboration for Endpoint Management

Users access Citrix Content Collaboration for Endpoint Management from the public app stores after version 6.5.

ShareConnect

A prerequisite for ShareConnect is a host computer running Windows 7 (minimum version).

Secure Notes and Secure Tasks

Important:

Secure Notes and Secure Tasks reached End of Life (EOL) status on December 31, 2018. For details, see EOL and deprecated apps.