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Citrix Endpoint Management
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Supported device operating systems

January 19, 2022
Contributed by: 
C K

This article covers supported devices for enterprise mobility management with Endpoint Management. Because of platform restrictions and security features, Endpoint Management doesn’t support all functionality on all platforms.

For the latest versions of the mobile productivity apps, see Support for mobile productivity apps.

Note:

Citrix supports the current and prior version of each major operating system platform. Some Endpoint Management features don’t work on older platform releases.

For deprecation announcements, see Deprecation.

Operating system support list

Citrix Endpoint Management supports the following operating systems:

  • Android: 9.x, 10.x, 11.x, 12.x

    Citrix recommends upgrading to Android 10+ before using Android Enterprise. For more information, see Android considerations.

  • Chrome OS: Chromebook

  • iOS: 13.x, 14.x, 15

    Endpoint Management and Citrix mobile apps don’t currently support all the new features available for iOS 14.x and iOS 15.

  • iPadOS: 13.x, 14.x

    Endpoint Management and Citrix mobile apps don’t currently support all the new iPadOS 14.x features.

  • macOS: 10.13x, 10.14x, 10.15x, 11.x, 12

    Endpoint Management and Citrix mobile apps don’t currently support all the new features available for macOS 11 and macOS 12.

  • tvOS: 10.2, 11.x, 12.x, 13.x. Requires fourth generation Apple TV devices enrolled using Apple Deployment Program.

  • Windows 10 and Windows 11 Desktops and Tablets: (MDM only)
    • Windows 10 Professional and Windows 11 Professional
    • Windows 10 Enterprise and Windows 11 Enterprise
    • Windows 10 Education and Windows 11 Education
    • Windows IoT Enterprise

    Refer to Microsoft documentation for the level of support for a specific operating system.

  • Raspberry Pi platform: Citrix Ready workspace hub, built on the Raspberry Pi 3 platform. For more information about Workspace hub requirements, see Citrix Ready workspace hub.

  • Samsung SAFE and Knox: On compatible Samsung devices, Endpoint Management supports and extends both Samsung for Enterprise (SAFE) and Samsung Knox policies. Endpoint Management requires that you enable the SAFE APIs before you deploy SAFE policies and restrictions. To do that, deploy the built-in Samsung Enterprise License Management (ELM) key to a device. See Samsung MDM license key device policy.

Android considerations

Before upgrading to Android 10 or later: For information about how the deprecation of Google Device Administration APIs impacts devices running Android 10+, see Migrate from device administration to Android Enterprise. Also see this Citrix blog.

  • Citrix recommends that you avoid enrolling Android 10 devices in legacy device administration mode. Google is deprecating Device Administration APIs, which impact devices running Android 10+. After the APIs get deprecated, enrollment of Android 10+ devices in legacy device administration mode will fail. Citrix doesn’t support enrolling Android 11 devices in device administration mode.
  • Citrix recommends using Android Enterprise for Android 10+ devices. For more information, see Migrate from device administration to Android Enterprise.
  • The Google API change doesn’t impact devices enrolled in MAM-only mode.
  • Also see this Citrix blog.

Before upgrading:

  • Make sure that your server infrastructure is compliant with security certificates that have a matching host name in the subjectAltName (SAN) extension.
  • To verify a host name, the server must present a certificate with a matching SAN. Citrix only trusts certificates that contain a SAN that matches the host name.
Supported device operating systems
January 19, 2022
Contributed by: 
C K
January 19, 2022
Contributed by: 
C K

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