Profile Management

Configure folder redirection

Folder redirection is a feature of Microsoft Windows and can be used with Profile Management.


Configure folder redirection using only one of these methods: Microsoft Active Directory (AD) GPOs or Citrix policies. Using multiple methods to configure folder redirection might cause unpredictable results.

To configure folder redirection, complete the following steps:

  1. Move applicable users to an OU that Profile Management manages.

  2. Create a GPO and then open it for editing.

  3. Navigate to User Configuration > Administrative Templates > Citrix Components > Profile Management > Folder Redirection and then select the folder you want to redirect.

  4. Enable the Redirect the <folder name> folder policy and then type the redirected path. Do not add redirected folders as exclusions. Do not add user names or folder names to the path. For example, if you set the path to the Desktop folder as \\server\share\, the folder in the user environment is redirected as \\server\share\<user name>\Desktop.

  5. For your changes to take effect, run the gpupdate /force command from the command prompt. For details, see

The following folders can be redirected:

  • AppData(Roaming)
  • Desktop
  • Start menu
  • Documents
  • Pictures
  • Music
  • Videos
  • Favorites
  • Contacts
  • Downloads
  • Links
  • Searches
  • Saved Games

When redirecting folders, keep the following in mind:

  • The Documents folder. You can redirect it to the user’s home directory.
  • The Music, Pictures, and Videos folders. You can redirect them to folders relative to the Documents folder.

How to verify that folder redirection works

To verify that folder redirection works, complete the following steps:

  1. In a session, navigate to a folder you directed, right-click the folder, and then select Properties.

  2. In the properties window, navigate to the Shortcut tab and then check the Target field. If the field displays a redirected path, folder redirection works. Otherwise, folder redirection does not work.

Folder redirection logs


Profile Management writes information to the Windows event log only when folder redirection fails.

Profile Management writes information to the Windows event log. You can view the events in the Application pane of the Windows Event Viewer. The information helps you troubleshoot issues you experience when using the folder redirection feature.

Configure folder redirection