Citrix Analytics for Security

Citrix Access Control data source

The Access Control data source represents the Citrix Access Control service that is associated with your Citrix Cloud account. When users use this service, Citrix Analytics receives the user access events (logs) in real time. The user events are processed to detect any security threats.


  • Subscribe to Citrix Access Control service offered on Citrix Cloud. To learn how to get started with Access Control, see Access Control service.

  • Review the system requirements and ensure that your environment met the requirements.

View data source and turn on data processing

Citrix Analytics automatically discovers the Access Control data source associated with your Citrix Cloud account.

To view the data source:

From the top bar, click Settings > Data Sources > Security.

A site card for the Access Control data source appears on the Data Sources page. Click Turn On Data Processing to allow Citrix Analytics to begin processing data for this data source.

Data Source page

View users and received events

The site card displays the number of active users and the events received from the data source for the last one hour, which is the default time selection. You can also select 1 week (1 W) and view the data.

Click the number of users to view the user details on the Users page. Click the number of received events to view the event details on the self-service search page.

Data Source page

After you have enabled data processing, the site card might display the No data received status. This status appears for two reasons:

  1. If you have turned on data processing for the first time, the events take some time to reach the event hub in Citrix Analytics. When Citrix Analytics receives the events, the status changes to Data processing on. If the status does not change after some time, refresh the Data Sources page.

  2. Analytics has not received any events from the data source in the last one hour.

    No data access control

Turn on or off data processing

To stop data processing, click the vertical ellipsis (⋮) on the site card and then click Turn off data processing. Citrix Analytics stops processing data for this data source.

Clear data processing

To enable data processing again, click Turn On Data Processing.

Turn on data processing

Citrix Access Control data source