Citrix Endpoint Management data source

You must subscribe to Citrix Endpoint Management offered on Citrix Cloud. To learn how to set up your Endpoint Management service, see Onboarding and resource setup.


Before you begin, ensure that you have:

  • Cloud Site and Enterprise Directory set up. Ensure that you have two machines running Windows 2012 R2 or Windows 2016 server to install the Cloud Connector.

  • Cloud Connector installed. Download and install the Cloud Connector on a virtual machine that is part of Active Directory.

Enable Analytics

Citrix Analytics automatically discovers all Endpoint Management data sources associated with your Citrix Cloud account. To view the data sources, do one of the following:

  • Click Get Started on the Analytics Welcome page.

  • Click Settings > Data Sources > Security.

A site card for Endpoint Management data source appears on the Data Sources page. Click Turn On Data Processing to allow Citrix Analytics to begin processing data for this data source.

Endpoint data source

After you have enabled data processing, the site card might display the No data received status. This happens when the events take some time to reach the event hub in Citrix Analytics. When Citrix Analytics receives the events, the status changes to Data processing on.


If the status does not change after some time, refresh the Data Sources page.

The site card displays the number of Endpoint Management users, devices, and the received events based on the selected time period- 1 hour (1H) or 1 week (1W). Click the number of users to view the users for this data source.

Endpoint data source

If no events are received for the last one hour, the Data processing on status changes to No data received. Although there might be some events received for the last one week.

No data end point

Turn on or off data processing

To stop data processing, click the vertical ellipsis (⋮) on the site card and then click Turn off data processing. Citrix Analytics stops processing data for this data source.

Endpoint data source

To enable data processing again, click Turn On Data Processing.

Endpoint data source

Citrix Endpoint Management data source