ShareFile

Version and End Of Life check for ShareFile for Windows

October 5, 2023

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Use the two sets of directions in this article to do a standard version check or an end-of-life (EOL) check when using ShareFile for Windows.

Version check - ShareFile for Windows

Use the following steps to locate the version of ShareFile for Windows you’re currently using.

Navigate to the Windows system tray.
Right click on the ShareFile logo, then select Help.

The Help section displays allowing you to view the version number in the top right.

End Of Life version check - ShareFile for Windows

Navigate to the Windows system tray.
Right click on the ShareFile logo, then select Help.

The Help section displays allowing you to view the version number in the top right.

Note:

We support the four most current versions of ShareFile for Windows. Subscribe to the ShareFile product documentation RSS feed here to learn when updates to the ShareFile for Windows application are available.
To confirm your client version of ShareFile for Windows is EOL, continue to the next step to check the recent log.
Navigate to C:\Users%USERNAME%\AppData\Local\Citrix\Citrix Files\Logs in your Windows file explorer.
Order the files by clicking the Date modified column.
Search for the following keywords:
- End Of Life
- EOL
If either of the keywords are found and exception message similar to the following will display.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Version and End Of Life check for ShareFile for Windows

October 5, 2023

Contributed by:

October 5, 2023

Contributed by:

Version and End Of Life check for ShareFile for Windows

Version check - ShareFile for Windows

End Of Life version check - ShareFile for Windows

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