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Machine Crashes & Hangs Metrics
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Machine Crashes & Hangs Metrics
Windows Blue Screens and Hangs
uberAgent collects information on every blue screen and hang, like the type of error (blue screen, hard power off or hang) and the stop error code.
Details
- Source type:
uberAgent:System:Bugcheck - Used in dashboards: Stop Errors (Blue Screen & Power Loss)
- Enabled through configuration setting:
ApplicationErrors - Related configuration settings: n/a
- Supported platform: Windows
List of Fields in the Raw Agent Data
| Field | Description | Data type | Unit | Example |
|---|---|---|---|---|
| BugcheckCode | Stop error code ID. Possible values: too many to list here. Please check the lookup file bugcheck_codes.csv or Microsoft’s bug check code reference. |
Number | 0x1 | |
| BugcheckParameter1 | Stop error parameter 1. The meaning of this value depends on the bugcheck code and can be looked up in Microsoft’s bug check code reference. | String | 0x7ffd8e8c7864 | |
| BugcheckParameter2 | Stop error parameter 2. The meaning of this value depends on the bugcheck code and can be looked up in Microsoft’s bug check code reference. | String | 0x1 | |
| BugcheckParameter3 | Stop error parameter 3. The meaning of this value depends on the bugcheck code and can be looked up in Microsoft’s bug check code reference. | String | 0x0 | |
| BugcheckParameter4 | Stop error parameter 4. The meaning of this value depends on the bugcheck code and can be looked up in Microsoft’s bug check code reference. | String | 0xffffe181ead22b80 | |
| SleepInProgress | Indicates if the machine was in sleep mode when stop error occurred. Possible values: 0, 1. |
Number | 0 | |
| PowerButtonTimestamp | Indicates if the power button on the computer was pushed and held for at least four seconds. Possible values: 0 or Windows FILETIME timestamp of when the power button was pressed. |
Number | 131768171003182508 | |
| PowerButtonTimestampEpoch | Indicates if the power button on the computer was pushed and held for at least four seconds. Possible values: 0 or Unix epoch timestamp of when the power button was pressed. |
Number | 1532343500318 | |
| BootAppStatus | n/a | String | 0 | |
| Checkpoint | n/a | Number | 0 | |
| ConnectedStandbyInProgress | Indicates if the machine was in connected standby mode when a stop error occurred. Possible values: 0, 1. |
String | 0 | |
| SystemSleepTransitionsToOn | Indicates if the machine was in the transition from sleep to on mode when a stop error occurred. Possible values: 0, 1. |
Number | 0 | |
| CsEntryScenarioInstanceId | n/a | Number | 0 |
List of Calculated Fields
| Field | Description | Data type | Unit | Example | Where available |
|---|---|---|---|---|---|
| BugcheckCodeDisplayName | Stop error code name. Possible values: too many to list here. Please check the lookup file bugcheck_codes.csv or Microsoft’s bug check code reference. |
String | Hard power off | Splunk data model |
Interpreting the Data
The data collected by uberAgent helps to identify three different types of blue screens and hangs:
"Normal" Bugcheck
Conditions:
-
BugcheckCode> 0
Explanation: the bugcheck code can be determined and written to disk before the computer shuts down or restarts.
Hard Power Off
Conditions:
-
PowerButtonTimestamp> 0
Explanation: the machine was turned off by pressing and holding the power button for at least 4 seconds.
Random Restart
Conditions:
-
BugcheckCode= 0 -
PowerButtonTimestamp= 0
Explanation: power loss or hard hang.
macOS Kernel Panics
uberAgent collects information on every macOS kernel panic and reports details like bug type, kernel version and more.
Details
- Source type:
uberAgent:System:MacOsErrors - Enabled through configuration setting:
ApplicationErrors - Related configuration settings: n/a
- Supported platform: macOS
List of Fields in the Raw Agent Data
| Field | Description | Data type | Example |
|---|---|---|---|
| KernelBuild | The macOS build version that the system was running when the panic occurred. | String | macOS 14.1 (23B74) |
| KernelProduct | The model identifier for the machine. | String | Mac13,1 |
| KernelVersion | The version of the Darwin kernel that was running. | String | Darwin Kernel Version 23.1.0: Mon Oct 9 21:27:24 PDT 2023; root:xnu-10002.41.9~6/RELEASE_ARM64_T6000 |
| KernelIncident | A unique identifier for the specific panic incident. | String | 0039B7C3-9D24-4DF4-B08F-432475FCA067 |
| KernelCrashReporterKey | A unique identifier that helps Apple track the crash report without revealing personal information. | String | 7E439903-F3C7-16EB-ED55-F393AE09615C |
| KernelPanicString | The actual panic message which contains the reason for the panic. CPU state and the call stack leading up to the panic are excluded. | String | panic(cpu 2 caller 0xfffffe001a373598): dtrace: panic action at probe dtrace:::BEGIN (ecb 0xfffffe1b2f31a140) @dtrace.c:6673 |
| KernelPanicFlags | Flags that provide additional information about the panic, useful for debugging. | String | 0x802 |
| KernelBugType | An internal Apple classification code for the type of crash or panic. Available from macOS 14 (Sonoma) upwards. | Number | 210 |
| KernelErrorType | The type of system error that occurred. Value 1 indicates system error type Crash
|
Number | 1 |
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