uberAgent

Changelog and Release Notes

Version 7.2.1

New features

  • Browsers [B948]: the Chrome/Firefox browser extensions now supports Citrix Enterprise Browser.
  • Browsers (Windows) [B948]: the Browser Performance metrics now support Citrix Enterprise Browser and Microsoft Edge. Enabled through new metric BrowserPerformanceCEB and BrowserPerformanceEdge in the configuration.

Improvements

  • Setup (Windows) [I1193]: increased the installer version to 5 and removed the receiver default value “localhost:19500” from uberAgent’s configuration. If no receiver is configured during setup, the service must be started manually after installation.

Bugfixes

  • Browsers (Windows) [I1194]: Fixed the chrome extension ID in the file uAInSessionHelperChrome.json.
  • Licensing [I1189]: implemented an upgraded licensing mechanism utilizing 4096-bit RSA encryption.
  • Agent (Windows) [I1183]: Resolved a security vulnerability related to DLL handling.

Release notes

  • Sourcetype (Windows) [B948]: uberAgent:Application:BrowserPerformanceChrome has a new field: Browser to identify the Chromium-based derivative.

Known issues

  • Agent (Windows) [I1154]: under heavy load the following message may be logged: CheckEventRecord,Events were lost. This may affect uberAgent's per-process disk, network, or UI-responsiveness metrics.
  • Agent (Windows) [I1157]: under Windows 7/8, the user logoff is recognized too late, which leads to too many metrics being determined during this time.
  • Browsers [I1085]: on systems with many user sessions the URL of the foreground tab might not match the browser’s window title.
  • Browsers/IE add-on (Windows): metrics are not collected on page reload.
  • Browsers/IE add-on (Windows): metrics are collected incompletely for the configured start page.
  • Browsers/IE add-on (Windows): monitoring does not work if IE is published from Citrix Virtual Apps. It does work from Citrix Virtual Desktops, however.
  • Browsers/Firefox add-on [I626]: if the option privacy.resistFingerprinting is set to true, browser metrics are not available due to invalid data being sent from Firefox.
  • Citrix ADC: in very rare cases, the content of the Virtual Server Performance field vServerName contains spaces in wrong places.
  • Citrix site monitoring (Windows): data collection issue if the Citrix Remote Powershell SDK (required for Citrix Cloud monitoring) is installed on a CVAD controller.
  • Citrix Virtual Apps and Desktops Machines (Windows): when running the Citrix VDA on a Citrix Delivery Controller, some per-machine information is missing.
  • Experience Score [I377]: scheduled searches generate three warnings in Splunk’s _internal index every 30 minutes. The messages look like the following: DateParserVerbose - Failed to parse timestamp in first MAX_TIMESTAMP_LOOKAHEAD (128) characters of event.. However, there is no impact on uberAgent’s functionality.
  • GPU (Windows) [I33]: values for the fields ComputeUsagePercentAllEngines, ComputeUsagePercentEngine0 and similar can be higher than 100 with Intel Iris GPUs on Windows Server 2016 1607.
  • Kafka [I291]: in rare cases sending data to Kafka results in a SEC_E_BUFFER_TOO_SMALL error message in the logfile. This should have no effect; the transmission is repeated and succeeds on the second try.
  • Network monitoring (Windows) [I998]: in rare cases the determination of NetUtilizationPercent can lead to higher CPU load on Windows 7 x64.
  • Single boot [I1052]: on Windows 11, no information can be retrieved if there is no active session within the data collection period.
  • Update inventory (Windows): not all installed Windows updates may be reported due to API limitations.
  • User input delay (Windows) [I983]: determining this metric may trigger a handle leak in uberAgent caused by Windows. This was fixed by Microsoft in most OS versions, but still happens on Windows Server 2022 22H2.
  • Volume inventory (macOS): the encryption status of mounted read-only APFS snapshots may not be reported due to API limitations. This includes the root directory volume in a default installation of macOS.
Changelog and Release Notes