Scout Agent for Windows

Diagnostics

February 28, 2025

Contributed by:

C M

In the Scout Console, in Device configuration > Diagnostics, you can enable and disable enhanced debugging on the client.

If the Debug level is active, the feature Device diagnostics helps you run predefined commands on the client and retrieve a set of configuration and log files to a greater extent than without enhanced debugging.

If you require technical support from Unicon, enable enhanced debugging before you perform Device diagnostics.

Device diagnostics is performed by using an online command, for further information, see Device diagnosis in the Scout guide.

Note:

Make sure to switch off the Debug level after having performed device diagnostics. Otherwise you risk to exceed the memory capacity of the device.

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Diagnostics

February 28, 2025

Contributed by:

C M

Was this helpful

Diagnostics

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