Platform Usage (Tech Preview) Overview
Overview
The Platform Usage (Tech Preview) Overview provides administrators with a centralized dashboard to monitor, analyze, and report consumption metrics across all licensed Citrix platform components and cloud services from a single pane of glass.
Navigation and access
Customers can view platform usage from two locations, depending on the scope of visibility required:
| View | Description |
|---|---|
| Citrix Cloud | Provides a CCID-level view of consumption. |
| My Organization | Provides a consolidated view of consumption across all CCIDs under the Org ID. |
To access Platform Usage from Citrix Cloud:
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Sign in to Citrix Cloud.
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From the top-left menu, navigate to Licensing > Platform Usage.
To access Platform Usage from My Organization:
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Sign in to myorg.cloud.com.
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Navigate to Platform Usage from the left navigation menu.
Global controls and filtering
The top section of the dashboard includes controls that adjust the visible timeframe and data aggregation across all product consumption cards.
| Control | Description |
|---|---|
| Filter by | Sets the evaluation window (for example, Last 6 months) to assess multi-month trends. |
| View by | Toggles chart granularity between Monthly, Weekly, and Daily. |
| Export Data | Generates a downloadable file containing the raw usage metrics for the selected time parameters, suitable for audits and external reporting. |
View by granularity options:
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Monthly — Aggregates peak or unique usage on a calendar-month cadence. Monthly reports are available only after the month is complete.
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Weekly — Displays consumption aggregated week-over-week (Monday–Sunday). Weekly reports are available only after the week is complete.
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Daily — Displays day-level usage granularity.
Product usage cards
Each platform service displays a dedicated tile under Overview, featuring an interactive trend graph, metric toggles, headline summary numbers, and a View more → link leading to the itemized product usage report.
1. DaaS (Desktop as a Service)
Monitors licensing consumption across cloud-hosted and on-premises DaaS deployments.
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Metric switches:
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Unique users — Displays unique user count consuming licenses.
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Unique devices — Displays unique endpoint devices consuming device licenses.
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Deployment breakdown: Distinguishes between Cloud and Local deployment consumption via bar charts.
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Summary metrics:
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Unique users (last 12 months) — Rolling 12-month total of unique active users.
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Unique users (last month) — Total active users in the prior calendar month.
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View more: Navigates to a detailed page showing information per Cloud/Local (on-premises) deployment and Gateway Service.
Parameters in detailed report:
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Unique Users
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Unique Devices
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Bandwidth consumption
2. Endpoint Management
Tracks active mobile, desktop, or purpose-built device enrollments managed by Citrix Endpoint Management.
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Metric switches:
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Unique users — Total unique subscribers actively managing endpoints.
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Unique devices — Number of enrolled devices.
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Deployment channels: Displays Cloud vs. Local resource distribution.
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Summary metrics: Rolling 12-month unique totals vs. prior-month active counts.
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View more: Navigates to a detailed page showing information per Cloud/Local (on-premises) deployment.
Parameters in detailed report:
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Unique Users
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Unique Devices
3. Experience Insights
Measures devices contributing digital employee experience (DEX) telemetry and performance monitoring metrics.
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Metric tracked: Total devices actively reporting operational health data.
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Summary metrics:
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Total devices (last 12 months) — Cumulative monitored endpoints over the trailing year.
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Total devices (last month) — Active endpoints reporting in the previous month.
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Parameters in detailed report:
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Total Devices
4. SecurAccess ZTNA
Tracks Zero Trust Network Access adoption across secure remote access gateways and access methods.
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Access method toggles:
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Citrix Secure Access — Native client-based secure access connections.
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Chrome Enterprise Premium — Secure web access sessions mediated via integrated enterprise browser controls.
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Summary metrics: Total unique users connecting over the last 12 months versus active users in the last month.
Parameters in detailed report:
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Unique Users (Citrix Secure Access agent users)
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Unique Users (Chrome Enterprise Premium users)
5. SecurSpaces
Displays usage for virtual desktop and application workspace sessions.
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Metric switches:
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Active users — Unique users logging into workspaces.
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Workspaces — Configured and active enterprise workspaces.
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Data availability: SecurSpaces provides daily data only; the overview reflects the trailing 30-day window.
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Zero-data state: If telemetry is disconnected or no active sessions exist, an inline prompt informs administrators to verify telemetry transmission.
Parameters in detailed report:
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Active Users
6. UniconOS
Reports active endpoint hardware powered by Unicon thin-client operating systems within your environment.
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Metric tracked: Unique devices running UniconOS checking in during the selected reporting cycle.
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Summary metrics: Cumulative rolling unique devices (last 12 months) and peak active devices (last month).
Parameters in detailed report:
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Unique Devices
7. XenServer
Tracks physical hypervisor infrastructure licensing.
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Metric tracked: CPU sockets assigned and running under licensed XenServer pools.
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Summary metrics: Active licensed socket capacity consumed during the prior calendar month.
Parameters in detailed report:
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CPU Sockets
Detailed service drilldown
To view user-level assignment, device lists, historical roll-ups, or deployment-specific breakdown tables, do one of the following:
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Click the View more → link located in the top-right corner of any product card.
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Select the corresponding product directly from the Platform Usage navigation sidebar (for example, DaaS, Endpoint Management, Experience Insights, SecurAccess ZTNA, SecurSpaces, UniconOS, or XenServer).