Known issues in 2402

Last published : Oct 16, 2026
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2402 LTSR Cumulative Update 4 (CU4)

There are no new known issues in Cumulative Update 4.

2402 LTSR Cumulative Update 3 (CU3)

There are no new known issues in Cumulative Update 3.

2402 LTSR Cumulative Update 2 (CU2)

  • The modern experience does not load on Citrix Workspace app for Linux. For more information and how to install a patch, see CTX692858
  • When using the modern experience, the setting to enable/disable Workspace app download is ignored and the download link is always displayed.
  • When using the modern experience, if there are multiple authentication methods then when the user logs out they are not given the option whether or not to remember the authentication method.
  • When using the modern experience, and multi-site aggregation is enabled, it is not possible to reconnect to sessions using Activity Manager. Instead, click the app or desktop's tile to reconnect.
  • When using the modern experience, when a user is notified that their password will expire soon, if they select Change Now the Change Password screen is displayed without any text input or buttons.
  • Upgrades from 2402 CU2 to 2407 or 2411 fail. This is resolved with 2503.
  • The PowerShell command Get-STFWebReceiverSiteStyle might fail with error Value cannot be null.
  • The PowerShell command Set-STFWebReceiverSiteStyle might fail with error Value cannot be null.
  • On the first time user screen, favorites are not saved.

2402 LTSR Cumulative Update 1 (CU1)

  • After upgrading StoreFront 2402 to 2402 CU1, German-language device users might not be able to sign in to the Citrix Workspace app and Citrix Workspace web client on browsers.
  • The sign-in page might load with no result. For more information, see CTX691873.

2402 initial release

  • When Citrix Workspace app for Windows 2309 or higher is connected to StoreFront using a XenApp Services URL, launching a resource may cause an additional notification to be displayed. This is resolved in 2402 CU1.
  • When using a custom Store plug-in, any Access Policies on a delivery group in Studio are evaluated as if the connection is through a gateway.
  • When Citrix® web extensions is enabled but not installed on the user's, users experience a 6s delay the first time they open the store in a web browser. This does not apply when using the modern experience or web browsers other than Chrome and Edge.