System Requirements

Last published : Oct 14, 2026
Related information
About uberAgent®

Backend

Splunk

Operating system: all that are supported by Splunk
Splunk version: Splunk Enterprise 7\.0 or newer or Splunk Cloud (details)\.
We only support uberAgent on Splunk software that is officially supported by Splunk (details)\.

Endpoints

  • uberAgent requires either a BIOS or baseboard serial number on Windows, and either a UUID or baseboard serial number on macOS and Linux, in order to register with the licensing backend. If none of these values is present, the agent does not start. Please also see CTX696818.

Network

  • Please note that network connections require TLS 1.2 or higher.
  • To ensure uberAgent can operate as expected, implement the firewall exclusions listed here\.
  • If you are using a proxy in your environment, please follow the procedure outlined here\.

Windows

OS Versions

  • Windows 11
  • Windows 10 1607
  • Windows Server 2025
  • Windows Server 2022
  • Windows Server 2019
  • Windows Server 2016
Please note that we only support uberAgent on Windows versions that are officially supported by Microsoft\.

Processor Architectures

  • x64
  • Arm (Windows 11 only)

Windows Agent Service Account

The main component of uberAgent's endpoint agent is a system service that needs to run as the local SYSTEM account because that is required by some APIs\.

macOS

Operating system: macOS 14.0 (Sonoma) or newer\.

Linux

OS Versions

  • eLux® 7 2507 or later
  • IGEL OS 12.8.0 or later
  • Ubuntu 22.04 or later
  • Red Hat Enterprise Linux (RHEL) 8.10 or later

Processor Architectures

  • x64

Citrix Virtual Apps and Desktops™, Microsoft RDS, VMware Horizon View

Remote desktop session hosts (e\.g\. Citrix XenApp/CVAD, VMware Horizon View, Microsoft RDS) are explicitly supported\. The same applies to any kind of virtual desktop (e\.g\. Citrix XenDesktop/CVAD, VMware View)\.

Azure Virtual Desktop (AVD)

uberAgent supports Azure Virtual Desktop (AVD) environments\.

IaaS (AWS EC2, Azure VMs)

uberAgent supports cloud infrastructure as a service offerings such as Amazon AWS EC2, Azure VMs, and similar in any region\.

Browser Extensions

Chrome

Google Chrome 127 or newer

Edge

Microsoft Edge 120 or newer

Firefox

Mozilla Firefox 120 or newer

Internet Explorer

Microsoft Internet Explorer 11

Endpoint Agent Features

Citrix Virtual Apps™ and Desktops Site Monitoring

  • CVAD delivery controller 2203 LTSR or newer

Citrix NetScaler® Monitoring

  • At least PowerShell version 3\.0
  • At least Citrix NetScaler firmware version 14\.1

Citrix Cloud™ Monitoring

  • Citrix DaaS™ Remote PowerShell SDK

SessionProfile metric

  • At least Citrix User Profile Manager and Citrix User Profile Manager WMI Plugin version 2507

Citrix Session Metrics on Linux

  • When used on multi-session hosts, uberAgent requires the Linux VDA 2603 or higher to correctly report session metrics for all sessions.

Alternative Backends

Apache Kafka

  • Confluent REST Proxy 5\.4\.x or newer
  • Confluent Schema Registry 5\.4\.x or newer
  • Any Apache Kafka version supported by the Confluent components above

Elasticsearch & Kibana

  • At least Elasticsearch 7\.12\.x
  • At least Kibana 7\.12\.x

Microsoft Azure Data Explorer Cluster

  • No specific requirements