Citrix Workspace app for iOS

About this release

December 16, 2024

Contributed by:

C C S

Learn about new features, enhancements, fixed issues, and known issues.

Note:

Looking for Technical Previews? We have curated a list so that you can find them in one place. Explore our Features in Technical Preview page and share your feedback using the attached Podio form links.

What’s new in 24.12.0

Launch of in-memory ICA solution
Fast smart card
Support for WSUI on-premises using gateway
Enforcing Citrix access using Citrix Workspace app
Support for multi-site store failover based on geo-location
Right option key mapping for Alt key
Connection Strength Indicator
Enhanced new customizable toolbar
Deprecation of operating system iOS 15

Launch of in-memory ICA solution

Starting with version 24.12.0, Citrix Workspace app for iOS enhances support for in-memory hybrid launches using the Citrix Workspace launcher. This improvement allows for a more efficient and secure user experience, eliminating the need to download ICA files. For more information, see Launch of In-Memory ICA solution.

Fast smart card

Starting with version 24.12.0, Citrix Workspace app for iOS introduces smart card enhancements for improved authentication performance and usability. This update brings significant improvements to smart card support, making the user experience smoother and more efficient. For more information, see Fast smart card.

Support for WSUI on-premises using gateway

Starting with version 24.12.0, Citrix Workspace app for iOS supports Web UI for the on-premises store which is behind the gateway as well. The administrator must configure this feature, as it is not enabled by default. For more information, see Support for WSUI on-premises using gateway.

Enforcing Citrix access using Citrix Workspace app

Starting with version 24.12.0, admins can mandate users on iOS devices to access Citrix Workspace exclusively through the native app. When this feature is enabled, users attempting to access the store URL and third-party browsers are automatically redirected to the Citrix Workspace app. This ensures they can take advantage of all the native app’s capabilities and enjoy a seamless user experience. For more information, see Enforcing Citrix access using Citrix Workspace app.

Support for multi-site store failover based on geo-location

Starting with version 24.12.0, the multi-store failover handling feature improves multi-store failover handling by running store address checks asynchronously and removing outdated store entries when a new failover store address is detected. For more information, see Support for multi-site store failover based on geo-location.

Right option key mapping for Alt key

Starting with version 24.12.0, Citrix Workspace app for iOS introduces an enhancement allowing users to map the right Option key to Alt key in the session. For more information, see Right option key mapping for Alt key.

Connection Strength Indicator

Starting with version 24.12.0, Citrix Workspace app for iOS supports the Connection Strength Indicator on the Desktop Viewer toolbar. This feature displays a network strength icon that alerts you of network issues. For more information, see Connection Strength Indicator.

Starting with version 24.12.0, Citrix Workspace app for iOS introduces a new customizable toolbar. The revamped Desktop Viewer toolbar enhances user experience and support by offering greater flexibility. Admins can now tailor the in-session toolbar to meet their organization’s needs. For more information, see Enhanced new customizable toolbar.

Deprecation of operating system iOS 15

Starting from the 24.12.0 release, support for operating system iOS 15 is deprecated. As an alternative, you can upgrade to the latest available version of iOS. For more information, see Deprecation.

Fixed issues in 24.12.0

You might be unable to delete a client certificate if it was installed in a store setting that has been deleted. [CVADHELP-26514]
You might notice that when a user disconnects a session from the sidebar, the session remains active on the secondary monitor. [CVADHELP-26798]
While opening Citrix Workspace app on iPad and using the next generation UI of StoreFront 2402 LTSR, you might encounter an error with the message Unable to connect to the Server. [CVADHELP-26319]

Known issues in 24.12.0

Fast smart card does not currently support Elliptic Curve Cryptography (ECC) smart cards. [RFIOS-14497]

Earlier releases

This section provides information on new features and fixed issues in the earlier releases that we support. For more information on the lifecycle of these releases, see Lifecycle Milestones for Citrix Workspace app and Citrix Receiver.

24.10.0

What’s new

Feature flag management

Citrix is changing the way it manages feature flags, allowing access to preview features and enabling dynamic management of features in production. To ensure optimal functioning of features which are under feature flags, you need to enable traffic to the URL features.netscalergateway.net. For more information, see Feature flag management.

Fixed issues

When multiple apps published from the same VDA are open, clicking the Switch button in the session toolbar might not allow users to switch between these apps and might result in no response. [CVADHELP-26404]

24.9.0

What’s new

Support for iOS 18

Citrix Workspace app for iOS now supports iOS 18.

Support for Rapid Scan

Starting with the 24.9.0 version, Citrix Workspace app for iOS supports the Rapid scan feature. You can use this feature to scan multiple documents with an iOS device, and then transfer those scanned documents to a Mac device using the Citrix Workspace app for Mac and iOS.

For more information, see Support for Rapid Scan

Support for sustainability initiative

Starting with version 24.9.0, users see a prompt to sign out of their desktop session upon closing a virtual desktop. This feature helps conserve energy by signing out from VMs when not needed. Previously, these sessions remained in a disconnected state, leading to unnecessary energy consumption.

For more information, see Support for sustainability initiative

Enhanced multi-app window management

Starting with version 24.9.0, Citrix Workspace app for iOS supports seamless multi-app window management for iPads connected to external monitors. This feature enhances multitasking and productivity by allowing native multi-app experiences. It can also be enabled when the iPad device is not connected to external monitors.

For more information, see Enhanced multi-app window management

Skip enable biometrics prompt

Previously, end users were prompted to choose whether to use biometrics Touch ID or Face ID for authentication in the Citrix Workspace app. Starting with version 24.9.0, administrators can now skip this prompt, streamlining the login process for users.

When biometrics are enabled, user passwords are securely stored in the keychain and protected by biometric authentication. Upon expiration of the authentication token, users are automatically prompted for biometric verification. If biometrics is not configured on the device, users need to manually enter their credentials when the token expires.

This feature is currently supported only for on-premise stores using LDAP authentication.

For more information, see Skip enable biometrics prompt

Fetching GACS endpoints via email, store URL or domain-based discovery API

Starting with version 24.9.0, admins can configure a web store based on email address, domain, and store URL, allowing the Global App Configuration Service (GACS) to identify and direct users to the appropriate custom web URL. Citrix Workspace app iOS devices can now fetch GACS endpoints using this discovery API, eliminating the need for hardcoded endpoints and reducing unnecessary calls when not configured.

For more information, see Fetching GACS endpoints via email, store URL or domain-based discovery API

Supports GACS authenticated microservices (Cloud)

As of the 24.9.0 release, Citrix Workspace app for iOS support Authenticated Microservices, enabling GACS to manage User Groups for our customers. This provides greater flexibility and control and is currently supported for cloud stores only.

For more information, see Support for GACS Authenticated Microservices (Cloud)

Support for App Protection

Starting with the 24.9.0 version, Citrix Workspace app for iOS supports the App Protection feature.

App Protection is a feature for the Citrix Workspace app that provides enhanced security when using Citrix Virtual Apps and Desktops published resources. This feature restricts the ability of clients to be compromised by keylogging and screen capturing malware. App Protection prevents exfiltration of confidential information such as user credentials and sensitive information that is displayed on the screen. The feature prevents users and attackers from taking screenshots and from using keyloggers to glean and exploit sensitive information.

For more information, see Support for App Protection

Fixed issues in 24.9.0

There are no new fixed issues.

24.8.1

What’s new

This release addresses areas that improve overall performance and stability.

Fixed issues in 24.8.1

This version addresses areas that improve overall performance and stability.

24.8.0

What’s new

This release addresses areas that improve overall performance and stability.

Fixed issues in 24.8.0

You might not be able to launch a VDA session and login to the virtual desktop successfully in the smart card enabled setup. [CVADHELP-25247]

24.7.0

What’s new

Support for DTLS 1.2

Starting with version 24.7.0, Citrix Workspace app for iOS supports DTLS protocol version 1.2. DTLS 1.2 provides enhancements and improvements over the previous version, which includes robust encryption algorithms, better handshake protocols, and protection against various attacks. This protocol improves overall security.

Note:

If there is any issue with DTLS protocol version 1.2, Citrix Workspace app for iOS seamlessly falls back to the previous supported versions.

For more information, see Support for DTLS 1.2.

Detect and display keyboard language change in the virtual session

Starting with the 24.7.0 version, Citrix Workspace app for iOS now automatically detects and displays a message within the virtual session when user switches the keyboard language. When you switch keyboard languages using the globe key in the device keyboard or external keyboard, a message appears on the screen notifying about the current keyboard language. This feature ensures that you’re aware of the current keyboard language within the virtual session.

Detect language

For more information, see Detect and display keyboard language change in the virtual session.

Support for adaptive audio

Starting with the 24.7.0, Citrix Workspace app for iOS supports HDX adaptive audio. This feature improves the user experience by providing improved audio quality and low latency.

For more information, see the Audio policy setting article in the Citrix Virtual Apps and Desktops documentation.

Support for configuring Citrix Workspace app settings through UEM

Previously, you can only configure the store URL in the Citrix Workspace app using the Unified Endpoint Management (UEM).

Starting with the 24.7.0 version, you can also configure the Citrix Workspace app settings on the managed devices using any UEM solution that is deployed in your infrastructure.

Note:

As an administrator, if you have an option of configuring the Citrix Workspace app settings using UEM and Global App Configuration service (GACS), UEM always takes a higher preference over GACS.

For more information, see Support for configuring Citrix Workspace app settings through UEM.

Technical Preview

Support for authentication using FIDO2 when connecting to an on-premises store
Support for multiple audio devices
Support for App Protection

For a complete list of Technical Preview features, see the Features in Technical Preview page.

Fixed issues in 24.7.0

Citrix Workspace app for iOS NetScaler store users might be unable to sign in to the new UI if Secure Private Access is enabled with clientless VPN (cVPN) policies. (RFIOS-13733)

24.6.0

What’s new

This release addresses areas that improve overall performance and stability.

Fixed issues in 24.6.0

You might notice that the trackpad on the magic keyboard is not functioning properly in the virtual session on an iPad pro M4 device. For more information, see Citrix Knowledge Center article - CTX677048. [HDX-66083]
When you capture an image using the device camera from the virtual app session, you might notice that the captured image appears upside down. [CVADHELP-25448]
When using Skype in a virtual session, you might notice that the screen freezes when you close Citrix Workspace app and reconnect to the session. [CVADHELP-25480]

24.5.0

What’s new

Support for authentication using FIDO2 when connecting to a cloud store

Starting with the 24.5.0 version, users can authenticate to Citrix Workspace app using FIDO2-based password‑less authentication when connecting to a cloud store. FIDO2 offers a seamless authentication method, allowing enterprise employees to access apps and desktops within virtual sessions without the need to enter user name or password. This feature supports both roaming (USB only) and platform authenticators (PIN code, Touch ID, and Face ID only). This feature is enabled by default. For more information, see Support for authentication using FIDO2 when connecting to a cloud store.

Note:

FIDO2 authentication is supported with the Chrome custom tabs by default. If you are interested in using FIDO2 authentication with WebView, register your interest by email at ios_ear_support@cloud.com.

Support for document scanner

Starting with the 2405 version, Citrix Workspace app for iOS supports the document scanner feature. With this feature, you can now scan and save multiple documents, all within the desktop session. This feature is enabled by default. For more information, see Support for document scanner.

Technical Preview

Support for single sign-on for Microsoft Entra ID joined VMs
Support for enforcing biometric authentication to access Citrix Workspace app

For a complete list of Technical Preview features, see the Features in Technical Preview page.

Fixed issues

You might notice that when using the barcode scanner in the virtual session, the text can’t be scanned correctly. [HDX-63675]

24.4.0

What’s new

This release addresses areas that improve overall performance and stability.

Deprecation announcement of the TLS 1.0 and TLS 1.1 protocols

Citrix is planning to deprecate the support for TLS 1.0 and TLS 1.1 protocols in the future releases. The alternative protocol is TLS 1.2 or TLS 1.3. For more information, see Deprecation.

Fixed issues

When you open the device camera from the virtual app session, the Citrix Workspace app for iOS might close unexpectedly. [CVADHELP-24825]

24.3.5

What’s new

Support for the Twocanoes smart card utility reader

Starting with the 24.3.5 version, Citrix Workspace app for iOS supports the Twocanoes smartcard utility readers. For more information about the supported smart card readers and configuration details, see Smart Cards.

Note:

The Twocanoes smart card utility USB-C reader is supported for both Citrix Workspace app login and virtual session login. However, the Twocanoes smart card utility Bluetooth reader is supported only for Citrix Workspace app login and not for virtual session login.

Support for configuring device name through UEM

Starting with the 24.3.5 version, Citrix Workspace app for iOS enables administrators to assign and identify device names based on user groups through Unified Endpoint Management (UEM). For more information, see Support for configuring device name through UEM.

Technical Preview

Support for configuring Citrix Workspace app settings through UEM

For more information on this Technical Preview, see Features in Technical Preview.