Service trials for Citrix Cloud Government
Trials for individual Citrix Cloud Government services are delivered through the Citrix Cloud Government platform. The functionality in a service trial is the same as the purchased service, so they’re suitable for a proof-of-concept (POC), pilot, or similar usage.
To customize your experience and deliver the services that matter most to your users, Citrix Cloud Government trial access is managed on a per-service basis.
When you’re ready to buy services, you’ll convert your trial to a production account, so there’s no need to reconfigure anything or create a separate production account.
Fast facts about service trials
|Citrix Cloud Government Trial|
|Number of subscribers allowed||25|
|Maximum Length||60 calendar days. You can request a trial for the service only once.|
|Resource location||Customer provided and configured|
|User session length||Unlimited|
|Local Microsoft Active Directory integration||Yes|
|Choice of resource locations||Yes|
|Deploy to on-premises||Yes|
|Virtual Apps and Desktops service||Full feature set|
|Workspace||Full feature set|
|Endpoint Management service||Full feature set**|
** Citrix hosts some endpoints outside of the Citrix Cloud Government boundary. See Endpoint Management service for US Government.
Request a service trial
To request a service trial, you’ll need to speak to a Citrix sales representative and provide your Organization ID (OrgID). The sales representative will ensure you have all the information you need to start using the service.
To request a trial and locate your OrgID, use the following steps:
- Sign in to your Citrix Cloud Government account.
- Under Available Services, locate the service you want to try out and click Request Trial.
- Note the OrgID displayed on the notification that appears.
- Click Speak to a sales representative to register your trial request.
When your trial is approved and ready to use, you’ll receive an email notification. You have 60 days to complete the trial.
Note: To ensure the best customer experience, Citrix reserves the right to limit trials to a certain number of participants at any given time.
When you’re ready to convert your trial to a production service, contact a Citrix sales representative.
To complete the purchase, you’ll need your OrgID, available in the Citrix Cloud Government management console. Your OrgID appears in the following places:
In the top-right corner of the management console, your OrgID is displayed beneath your account name.
From the top-right menu, click Account Settings.
Your OrgID is shown in the Organization ID field.
Important: If you do not purchase before the end of your 60-day trial, the service is terminated and Citrix archives all data and settings for 90 days. If you purchase within the 90-day period, your trial is reactivated and converted to a production service.