Citrix Cloud

Cloud service license usage and reporting for Citrix Service Providers

License Usage Insights automatically aggregates cloud service usage to provide a complete view across all single-tenant customers and multitenant partners. You can also export these details for a given month to a CSV file for further analysis.

Aggregated tenant view for Virtual Apps and Desktops service

Supported services

Single-tenant license usage is available for the following services:

  • Virtual Apps Premium
  • Virtual Apps and Desktops Premium

Multitenant license usage is available for the following services:

  • Virtual Apps and Desktops
  • Virtual Apps and Desktops Standard for Azure

Licensing summaries

License Usage Insights provides the following breakdown for single tenant and multitenant usage:

  • At-a-glance summary grouped by tenant type that includes the total number of customers and the total number of purchased licenses, users, and overassigned licenses across all customers.
  • Usage summary for each customer or partner that includes the percentage of total licenses in use, total purchased licenses, users, and number of overassigned licenses.

For multitenant services, you can expand the usage summary to view the customers, OrgID, and total users associated with each partner.

Multitenant partner customer summary view

View and export monthly usage

At any time, you can view license usage from previous months for all customers and partners. You can also export this data to a CSV file for further analysis. For Virtual Apps and Desktops Standard for Azure, you can also export monthly consumption data.

  1. From the product menu, select the cloud service you want to view. LUI product menu with Managed Desktops selected

For Virtual Apps and Desktops service, select the month and year you want to view and select Export.

Virtual Apps and Desktops date picker with Export link highlighted

For Virtual Apps and Desktops Standard for Azure, select the month and year you want to view and then select Export licensing data or Export consumption data.

Managed Desktops date picker with Export link highlighted

Cloud service license usage and reporting for Citrix Service Providers