Product Documentation

Citrix Files for Mac

About

Citrix Files for Mac allows you to access your files directly through a mapped drive, providing a native Finder experience. Files are downloaded only when accessed, and temporarily stored on your computer. Changes made to the files are automatically saved back to the cloud. You can access more functionality through the right-click context menu and perform operations such as sharing or requesting of files.

Download Citrix Files for Mac at Citrix Downloads.

What’s new

What’s new in 4.5

Right-click menu upgrades

Support has been added for the right-click menu when clicking on recent items in the dashboard. Additionally, the right-click menu is available when you click the Citrix Files for Mac menu bar icon.

Apple app notarization

The Citrix Files for Mac app has been notarized with Apple for user security confidence. For more information about app notarization, see Get Your Software Notarized.

What’s new in 4.4

Improvement to offline access (preview)

Improvements have been made throughout to Citrix Files for Mac’s offline access, including managing Offline Sync.

manage sync UI

For more information on offline access features, see Knowledge Center article CTX237762.

UI updates

The menu bar dashboard has been redesigned to show Recent Files and in-progress Queue items in separate tabs. Recent iterms are also shown account wide rather than being limited to files accessed by the app.

manage sync UI

What’s new in 4.3

Offline access (preview)

Offline access allows you to access folders and files you designate as Offline when you are not connected to the internet. You can make changes locally and when you reconnect to the internet, the changes are reflected in your Citrix Content Collaboration account. If a different user uploads new content to a folder that you have designated for Offline on your device, the content is automatically marked as Offline on your device.

Offline access is configured at the file or folder level and for each device. If you configure a file or folder as offline on one device, the same file or folder is not offline on another device.

For more information on offline access, see Knowledge Center article CTX237762.

Fixed issues

Fixed issues in 4.5

  • When account self destruct is set to active, users are unable to log on. [CFMAC-2439]
  • The database crawler might mark items for change that don’t require changes, which can consume a lot of CPU. [CFMAC-2473]
  • Citrix Files for Mac might delete Adobe After Effect files that have been opened and edited multiple times. [CFMAC-2572]

Fixed issues in 4.4

  • Files might not save correctly when using Adobe programs on macOS 10.13 and 10.14. Additionally, files might leave extra temporary files after editing. [CFMAC-2415]
  • When using offline access, in-progress badges for files and folders might take longer than usual to update. [SFWGTM-2310]
  • Files might not upload completely. [SFWGTM-2315]

Fixed issues in 4.3

  • Files and folders containing certain characters (such as an umlaut or an acute accent mark) might display two times. [SFWGTM-1179]
  • Files and folders with a “%” character in the name might not display correctly. [SFWGTM-2085]
  • Users might get logged out after performing automatic updates. When logging on, prompts to allow access to the keychain might appear. [SFWGTM-2112]

Known issues

Known issues in 4.5

  • When opening and editing Adobe InDesign files, Citrix Files for Mac might not save the files and cause Adobe InDesign to exit unexpectedly. [CFMAC-2552]
  • When installing Citrix Files for Mac for the first time, a kernel extension approval dialog appears.
  • Restricted Zones are not supported. [SFWGTM-515]
  • When using offline access, folders might not copy correctly. [SFWGTM-2145]
  • Items in the dashboard might not open when double-clicked. [SFWGTM-2387]

Known issues in 4.4

  • When installing Citrix Files for Mac for the first time, a kernel extension approval dialog appears.
  • Restricted Zones are not supported. [SFWGTM-515]
  • When using offline access, folders might not copy correctly. [SFWGTM-2145]
  • Items in the dashboard might not open when double-clicked. [SFWGTM-2387]

Known issues in 4.3

  • When installing Citrix Files for Mac for the first time, a kernel extension approval dialog appears.
  • Restricted Zones are not supported. [SFWGTM-515]
  • When using offline access, folders might not copy correctly. [SFWGTM-2145]
  • When using offline access, in-progress badges for files and folders might take longer than usual to update. [SFWGTM-2310]

System requirements

OS requirements

  • macOS 10.12 Sierra or later
  • Mac OS X 10.11 El Capitan

Other requirements

  • Local administrator rights are needed to install the app.

Citrix Files for Mac