Call Home key datapoints

Call Home collects the following key datapoints.

(M) = Captured only during manual collection (PowerShell cmdlet Start-CitrixCallHomeUpload)

File name Category Data group
SiteDataPoints.xml Site Delivery Controllers
    Machines
    XDSite
    Site Info
    Broker DB Info (M)
    Installed DB version (M)
    Broker Service Status (M)
    Registered Service Instances (M)
    Broker License Test (M)
    Active HDX Session (M)
    Broker Admin
    Broker Admin Permission
    RDS Configuration (includes LicensingSettings, SessionSettings, SpecifiedLicenseServers, and RegisteredLicenseServers)
    Monitoring Service (M) (includes MonitorConfiguration, MonitorDataStore, MonitorDBConnection, MonitorDBSchemaVersion, MonitorService, MonitorServiceAddedCapability, MonitorServiceInstance, MonitorServiceStatus, and MonitorInstalledDBVersion)
    Configuration Logging
    Connection Log
    Hypervisor Connections (M)
    Broker Hypervisor Connection
    Hypervisor Alerts
    Catalogs
    Server OS Agents (M)
    Desktop OS Agents (M)
    Published Applications
    Delivery Groups
    Configured Delivery Agents
MachineDataPoints.xml Citrix Citrix Binary
    Citrix Installed Components
    Citrix Broker Service Info
    Broker Service Configuration file
    Machine Creation Service Configuration file
    Host Service Configuration file
    AD Identity Service Configuration file
    Configuration Service Configuration file
    Configuration Logging Service Configuration file
    Delegated Administration Service Configuration file
    Environment Test Service Configuration file
    Monitoring Service Configuration file
    Storefront Service Configuration file
    Workstation Agent Configuration file
    Citrix VDA Info
    Citrix XD Hotfix
    Citrix_VirtualChannel_Graphics_Enum
    Citrix_VirtualChannel_Flash_Enum
    Citrix_VirtualChannel_Printer_Enum
MachineDataPoints.xml Hardware Printer
    Computer
    Bios
    Memory Info
    Processor
    PNP Device
    Device
    Disk Drive
    Logical Drive
    Page File Usage
    Network Adapter
    Network Adapter Configuration
    ipConfig
    Video Controller
    IDE Controller
    SCSI Controller
MachineDataPoints.xml Registry HKLM:\Software\Citrix
    HKLM:\Software\Wow6432Node\Citrix
    HKLM:\System\CurrentControlSet\Control\Citrix
    HKLM:\SOFTWARE\Policies\Citrix
    HKLM:\Software\Microsoft\Cryptography
    HKLM:\Software\Wow6432Node\Microsoft\Cryptography
    HKLM:\Software\Microsoft\Windows NT\CurrentVersion\Windows
    HKLM:\Software\Microsoft\Windows NT\CurrentVersion\Winlogon
    HKLM:\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer
    HKLM:\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Policies\Explorer
    HKLM:\SYSTEM\CurrentControlSet\Control\Print\Environments
    HKLM:\System\CurrentControlSet\Control\Session Manager
    HKLM:\System\CurrentControlSet\Control\Terminal Server
    HKCU:\Control Panel\Desktop
    HKLM:\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash\CurVer
    HKLM:\SYSTEM\CurrentControlSet\Control\SystemInformation
    HKLM:\SYSTEM\CurrentControlSet\Control\FileSystem
    HKLM:\SYSTEM\CurrentControlSet\Control\Windows
    HKLM:\SYSTEM\CurrentControlSet\Control\TimeZoneInformation
MachineDataPoints.xml Software AppUsage
    Driver
    EnvVariables
    OS
    Process
    Service
    Servicepack
    GPResult
    Microsoft Hotfix
    Netstat
    PNP Driver
MachineDataPoints.xml Event Logs Application Event Log
    System Event Log
    AOT (Always-On Tracing)
    Crash Dumps
CeipDataPoints.xml WindowsVDACeip operating-system
    uptime
    memory
    computer-system
    processor
    video-controller
    disk-drive
    browser-info
    reboot-times
    memory-usage
    disk-usage
    ica-session-resolutions
    ica-color-depth
    metainstaller-ceip-machine-id
StoreFrontDataPoints.xml StoreFront StoreFront Version
    Stores Count
    Server Count In ServerGroup
    Delivery Controller Count per Store
    HTTPS Enabled
    Classic Experience Enabled For Citrix Receiver
    HTML5 Receiver Setting For Citrix Receiver
    Workspace Control Enabled For Citrix Receiver
    Remote Access Enabled For Store
    Gateways Count
    Explicit JSON service for integrated NetScaler authentication
Version

Call Home key datapoints

In this article