Call Home key datapoints
Call Home collects the following key datapoints.
(M) = Captured only during manual collection (PowerShell cmdlet
Start-CitrixCallHomeUpload)
| File name | Category | Data group |
|---|---|---|
| Machines | ||
| XDSite | ||
| Site Info | ||
| Broker DB Info (M) | ||
| Installed DB version (M) | ||
| Broker Service Status (M) | ||
| Registered Service Instances (M) | ||
| Broker License Test (M) | ||
| Active HDX™ Session (M) | ||
| Broker Admin | ||
| Broker Admin Permission | ||
| RDS Configuration (includes LicensingSettings, SessionSettings, SpecifiedLicenseServers, and RegisteredLicenseServers) | ||
| Monitoring Service (M) (includes MonitorConfiguration, MonitorDataStore, MonitorDBConnection, MonitorDBSchemaVersion, MonitorService, MonitorServiceAddedCapability, MonitorServiceInstance, MonitorServiceStatus, and MonitorInstalledDBVersion) | ||
| Configuration Logging | ||
| Connection Log | ||
| Hypervisor Connections (M) | ||
| Broker Hypervisor Connection | ||
| Hypervisor Alerts | ||
| Catalogs | ||
| Multi-session OS Agents (M) | ||
| Single-session OS Agents (M) | ||
| Published Applications | ||
| Delivery Groups | ||
| Configured Delivery Agents |
| Citrix Installed Components | ||
| Citrix Broker Service Info | ||
| Broker Service Configuration file | ||
| Machine Creation Services™ Configuration file | ||
| Host Service Configuration file | ||
| AD Identity Service Configuration file | ||
| Configuration Service Configuration file | ||
| Configuration Logging Service Configuration file | ||
| Delegated Administration Service Configuration file | ||
| Environment Test Service Configuration file | ||
| Monitoring Service Configuration file | ||
| Storefront™ Service Configuration file | ||
| Workstation Agent Configuration file | ||
| Citrix VDA Info | ||
| Citrix XD Hotfix | ||
| Citrix_VirtualChannel_Graphics_Enum | ||
| Citrix_VirtualChannel_Flash_Enum | ||
| Citrix_VirtualChannel_Printer_Enum |
| Computer | ||
| Bios | ||
| Memory Info | ||
| Processor | ||
| PNP Device | ||
| Device | ||
| Disk Drive | ||
| Logical Drive | ||
| Page File Usage | ||
| Network Adapter | ||
| Network Adapter Configuration | ||
| ipConfig | ||
| Video Controller | ||
| IDE Controller | ||
| SCSI Controller |
| HKLM:\Software\Wow6432Node\Citrix | ||
| HKLM:\System\CurrentControlSet\Control\Citrix | ||
| HKLM:\SOFTWARE\Policies\Citrix | ||
| HKLM:\Software\Microsoft\Cryptography | ||
| HKLM:\Software\Wow6432Node\Microsoft\Cryptography | ||
| HKLM:\Software\Microsoft\Windows NT\CurrentVersion\Windows | ||
| HKLM:\Software\Microsoft\Windows NT\CurrentVersion\Winlogon | ||
| HKLM:\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer | ||
| HKLM:\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Policies\Explorer | ||
| HKLM:\SYSTEM\CurrentControlSet\Control\Print\Environments | ||
| HKLM:\System\CurrentControlSet\Control\Session Manager | ||
| HKLM:\System\CurrentControlSet\Control\Terminal Server | ||
| HKCU:\Control Panel\Desktop | ||
| HKLM:\SOFTWARE\Classes\ShockwaveFlash.ShockwaveFlash\CurVer | ||
| HKLM:\SYSTEM\CurrentControlSet\Control\SystemInformation | ||
| HKLM:\SYSTEM\CurrentControlSet\Control\FileSystem | ||
| HKLM:\SYSTEM\CurrentControlSet\Control\Windows | ||
| HKLM:\SYSTEM\CurrentControlSet\Control\TimeZoneInformation |
| Driver | ||
| EnvVariables | ||
| OS | ||
| Process | ||
| Service | ||
| Servicepack | ||
| GPResult | ||
| Microsoft Hotfix | ||
| Netstat | ||
| PNP Driver |
| System Event Log | ||
| AOT (Always-On Tracing) | ||
| Crash Dumps |
| uptime | ||
| memory | ||
| computer-system | ||
| processor | ||
| video-controller | ||
| disk-drive | ||
| browser-info | ||
| reboot-times | ||
| memory-usage | ||
| disk-usage | ||
| ica-session-resolutions | ||
| ica-color-depth | ||
| metainstaller-ceip-machine-id |
| Stores Count | ||
| Server Count In ServerGroup | ||
| Delivery Controller™ Count per Store | ||
| HTTPS Enabled | ||
| Classic Experience Enabled For Citrix Receiver™ | ||
| HTML5 Receiver Setting For Citrix Receiver | ||
| Workspace Control Enabled For Citrix Receiver | ||
| Remote Access Enabled For Store | ||
| Gateways Count | ||
| Explicit JSON service for integrated NetScaler® authentication |