Data Sources
The data sources described here are cloud services and on-premises products that send data to Citrix Analytics for Performance. You can use Performance Analytics to monitor on-premises and cloud sites. You can use this offering whether you are a pure on-premises customer, a Cloud customer, or a hybrid customer with a mix of on-premises and cloud sites.
Supported data sources
The following table lists the Citrix data sources that Citrix Analytics for Performance supports.
| Data Source | Required Service Subscriptions | Product Component and version | Onboarding | Value-add |
|---|---|---|---|---|
| Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) | Citrix Cloud license, Citrix DaaS subscription | See Citrix Workspace app version matrix | Automatically detected. Ensure accessibility to URLs from all endpoints as described in Network Requirements | Performance analytics features |
| End User Experience Monitoring (EUEM) service installed and running | Session Responsiveness, UX Score | |||
| Citrix Profile Management installed and running | Logon Duration, UX Score | |||
| Citrix Virtual Apps and Desktops on-premises | Citrix Workspace service, Citrix Virtual Apps and Desktops | See Citrix Workspace app version matrix and Citrix VDA/Machine version matrix | Onboard from Director through a 3-step process | Performance analytics features |
| End User Experience Monitoring (EUEM) service installed and running. | Session Responsiveness, UX Score | |||
| Citrix Profile Management installed and running | Logon Duration, UX Score | |||
| StoreFront 1906 and later (for StoreFront users) Citrix Workspace is automatically discovered and does not require onboarding. | Onboard Virtual Apps and Desktops sites using StoreFront | Endpoint Location, Failure Insights: Communication error, Failed Sessions: Endpoint OS, Workspace app Version, User Terminated Launch status | ||
| Citrix Gateway On-premises | Application Delivery Management agent | Citrix Gateway 12.1.x.x and later | Gateway data source | Session Responsiveness (Latency) breakdown |
| Cloud Connector | Automatically detected | Connector statistics | ||
You can check the status of Cloud data sources relevant to Performance Analytics from Citrix Analytics service > Settings > Data Sources > Performance.
Citrix Workspace app version matrix
The following table lists the minimum required Citrix Workspace app version for Citrix Analytics for Performance features. Ensure accessibility to the https://*.cloud.com/ and https://*.windows.net/ URLs from all endpoints (or proxies, if they are configured)
| Feature | UI Parameter | Windows | Linux | Android | iOS | MAC | HTML5 |
|---|---|---|---|---|---|---|---|
| User Experience Score | User Experience Dashboard | 1906 | 2104 | 2010.5 | 21.9 | 21.6.0 | 21.1 |
Endpoint Location, ISP (ensure that the URL https://locus.analytics.cloud.com/api/locateip is accessible to the endpoints) |
Sessions self-service view > Endpoint City, Endpoint Country | 1912 | 2104 | 20.3.0 | 20.4.0 | 20.05.06 | 2004 |
| Network Metrics | Sessions self-service view > Network Interface Type | 2105, 2311 (Hybrid Launch) | 2311 (Hybrid Launch) | Not supported | Not supported | Not supported | Not supported |
| Gateway information | Sessions self-service view > Connection Type, Machine FQDN, Gateway Address | 2012 | Not supported | Not supported | Not supported | Not supported | Not supported |
| Session Launch Status | Sessions self-service view > Launch Status | 2008 | 2101 | 20.9.0 | 20.8.0 | 2101 | Not supported |
| Communication Error Insights | UX Dashboard > Failure Insights > Communication Errors | 2103 | Not supported | Not supported | Not supported | Not supported | Not supported |
| Endpoint Network Statistics | Sessions self-service view > Endpoint Link Speed (P95), Endpoint Throughput Incoming (P95), Endpoint Throughput Outgoing (P95) and Sessions Details page > WiFi Signal Strength, Endpoint Throughput Incoming and Endpoint Throughput Outgoing | 2108 (Native launch), 2311 (Hybrid Launch) | 2308 (Native launch), 2311 (Hybrid Launch) | Not supported | Not supported | Not supported | Not supported |
Citrix VDA version matrix
The following table lists the minimum required Citrix Virtual Apps and Desktops to be running on the machines for certain Citrix Analytics for Performance features.
| Feature | UI Parameter | Citrix VDA version |
|---|---|---|
| Citrix Analytics for Performance | — | Citrix Virtual Apps and Desktops 7.15 LTSR |
| Bandwidth and Network Latency Metrics | Bandwidth and Network Latency metrics in the Sessions self-service and Session Details views | Citrix Virtual Apps and Desktops 7 2112 |
| Process Data in Machine Statistics | List of top resource consuming processes in Machine Statistics > Process tab | Citrix Virtual Apps and Desktops 7 2203 LTSR |