Known Issues

Last published : Oct 14, 2026
Known issues specific to the Citrix Analytics service platform are listed in the Citrix Analytics service Known Issues article.
Performance analytics has the following known issue.
Onboarding on-premises Citrix Virtual Apps and Desktops version 2109 to Citrix Analytics for Performance™ from Citrix Director might fail. Workaround: Upgrade Citrix Virtual Apps and Desktops™ to version 2112 and onboard to Citrix Analytics for Performance.
Data from on-premises Citrix Gateway that was onboarded to Citrix Analytics for Performance prior to 14th September 2022, might not be processed accurately. As a workaround, enable or onboard the on-premises Citrix Gateway data source again. Follow the On-premises Citrix Gateway onboarding guide .