Profile Management

Profile Management and Citrix Content Collaboration

September 28, 2020

Contributed by:

B C

The information in this article applies to the use of Profile Management in Citrix Content Collaboration deployments. Some of it may also be useful for other internet-based file-sharing systems.

You can use Citrix Content Collaboration with Profile Management 4.1.2 and later. Citrix Content Collaboration is only supported in On-Demand mode.

Installation

If you use ShareFile 2.7, to avoid a compatibility issue install this version first before installing Profile Management. This installation dependency does not exist with ShareFile 2.6.

Exclusions

Citrix Content Collaboration stores configuration data locally in the \AppData\Roaming\ShareFile folder. For users with Citrix user profiles, this data must roam with the user profile so that the user-specific Citrix Content Collaboration configuration is persisted. Since this ShareFile folder is part of the profile, no Profile Management configuration is required. The configuration data roams by default.

However, user data that is managed by Citrix Content Collaboration is contained in the ShareFile folder that is in the root of the profile (%USERPROFILE%\ShareFile). This data must not roam with the profile because it is managed by, and synchronizes with, the Citrix Content Collaboration server. You must therefore add this folder as a Profile Management exclusion. For instructions on setting exclusions, see Include and exclude items.

Personal vDisks

If you create virtual desktops with Personal vDisks (using Citrix Virtual Desktops), configure Citrix Content Collaboration with the location of the user data on the vDisks. This ensures that file synchronization can take place between the desktops and the Citrix Content Collaboration server. By default, Personal vDisks are mapped as P: drives on the desktops so the data might be located in P:\Users\<user name>. In this case, you would set the location using the LocalSyncFolder policy in Citrix Content Collaboration.

Important: To prevent unnecessary synchronizations, which can adversely affect the performance of Profile Management and Personal vDisks, we recommend using the Folder-ID setting on folders that contain large files unless they need to be synchronized on the virtual desktop. This is a ShareFile setting.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Profile Management and Citrix Content Collaboration

September 28, 2020

Contributed by:

B C

September 28, 2020

Contributed by:

B C

Profile Management and Citrix Content Collaboration

Installation

Exclusions

Personal vDisks

In this article