Weekly email notification
Citrix Analytics sends weekly email notification summarizing the security risk exposures in your organization’s IT infrastructure. The weekly notification keeps you aware and informed about the risky events and its occurrences in the previous week. You can find out if any events require your attention or actions without signing in to Citrix Analytics. This information keeps you informed about what is happening in your IT security domain.
Enable email notifications
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If you are a Citrix Cloud administrator with full access permissions, by default, the email notifications are disabled for your Citrix Cloud account. To receive email notifications from Citrix Analytics, enable it on your Citrix Cloud account. For more information, see Receive emailed notifications.
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If you are a Citrix Cloud administrator with custom access permissions (read-only access) to manage Security Analytics, the email notifications are always enabled for your Citrix Cloud account. There is no option to disable or enable the email notifications.
When do you get an email from Citrix Analytics?
Every Tuesday, an email notification is sent to you from Citrix Cloud donotreplynotifications@citrix.com.
The email notification provides the following information:
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Top five risk indicators and its increased occurrences.
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Number of actions taken on the risk indicators.
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Top five risky users and its risk scores.
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Number of onboarded data sources and the events received from the data sources.
What action you need to take after receiving the email?
After you have reviewed the highlights of the security events, click Investigate to go to Citrix Analytics and apply the required actions to the security events.
If Analytics is not enabled on some data sources, you get an email notification alert. The following message prompts you to turn on data processing for the data sources.
Click turn on data processing to go to the data sources page in Citrix Analytics and enable analytics to allow processing of data. For more information on enabling analytics, see Enable Analytics on data sources.
You also receive an email notification if Citrix Analytics finds no new risk indicators in the previous week.
This notification alerts you about two possible scenarios:
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Insufficient data from your data sources.
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Your data sources are not yet onboarded.
Therefore, Citrix Analytics is unable to process data and provide security insights for your IT infrastructure. Log on to Citrix Analytics and review the status of your data sources.