Session Recording

Highlight idle periods

June 21, 2024

Contributed by:

B C

Session Recording can record idle events and highlight idle periods in the web player.

Tip:

Idle events are not visible in the Session Recording player because idle events are saved in the Session Recording database but not in the relevant recording files (.icl files).

To customize the idle event feature, set the following registry keys at HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\SmartAuditor\SessionEvents.

Registry key	Default value	Description
DisableIdleEvent	0	To disable the idle event feature, set the value to 1. To enable the idle event feature, set the value to 0.
IdleEventThrottle	30 seconds	If there is no user activity (including graphics changes and keyboard/mouse inputs) longer than the time threshold set by the registry key, an idle event is recorded. The idle period is highlighted when the recorded session plays back on the Session Recording web player.
IdleEventActiveThrottle	2 seconds	Only a specified number of graphics changes within a specified amount of time qualify as user activities. By default, at least three packets within 2 seconds can qualify as user activities.
IdleEventActivePktNumThrottle	3 packets	Only a specified number of graphics changes within a specified amount of time qualify as user activities. By default, at least three packets within 2 seconds can qualify as user activities.
IdleEventActivePktSizeThrottle	300 bytes	Graphics packets smaller than the key value are ignored and the relevant time duration is regarded as idle.

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Highlight idle periods

June 21, 2024

Contributed by:

B C

June 21, 2024

Contributed by:

B C

Highlight idle periods

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