Manage recordings

You can archive and delete recordings manually on a recording page. You can also schedule site-level tasks to automatically archive and delete recordings on a regular basis.

Archive recordings manually

To archive recordings manually:

  1. Select Recordings > All Recordings from the left navigation of the Session Recording service.
  2. Select one or more target recordings.
  3. Click Archive.

    Selecting recordings to archive

Note:

Only Citrix Cloud administrators of the following roles can archive recordings:

  • Full access
  • The Cloud Administrator, All role
  • The Session Recording-FullAdmin, All role
  • The Session Recording-PrivilegedPlayerAdmin, All role

If archiving a recording does not complete successfully, the recording is not available for playback or deletion for the first 24 hours following the archiving operation.

A single session can produce multiple recordings. Only recordings of sessions recorded in their entirety can be archived.

If you select any recording of a session, all other recordings of the same session are archived as well.

You can select one or more recordings to archive at a time. When archiving recordings, you can choose to move the recording files to a different location from the one where they were originally stored.

  • If you move the recording files to a different location on the same Session Recording server, grant permissions for the System and Network Service accounts to read and write the archived recordings.
  • If you move the recording files to a UNC path, grant permissions for all computer accounts in your site to read and write the archived recordings.

Delete recordings manually

To delete recordings manually:

  1. Select Recordings from the left navigation of the Session Recording service.
  2. Find one or more target recordings on any of the All Recordings, Archived, or Restricted pages.
  3. Click Delete.

    Selecting recordings to delete

Note:

Only Citrix Cloud administrators of the following roles can delete recordings:

  • Full access
  • The Cloud Administrator, All role
  • The Session Recording-FullAdmin, All role
  • The Session Recording-PrivilegedPlayerAdmin, All role

A single session can produce multiple recordings. Only recordings of sessions recorded in their entirety can be deleted.

If you select any recording of a session, all other recordings of the same session are deleted as well.

You can select one or more recordings to delete at a time. When deleting recordings, you can choose to also delete the recording files along with the database records.

Archive and delete recordings automatically

You can schedule site-level tasks to automatically archive and delete recordings on a regular basis. To do so:

  1. Select Configuration > Server Management from the left navigation of the Session Recording service.
  2. Click the ellipsis (…) next to a target site.

    Site settings

  3. On the Site settings page, select Storage maintenance.

    Storage maintenance

  4. Schedule tasks as needed and then click Apply changes.

Note:

Only Citrix Cloud administrators of the following roles can schedule the tasks:

  • Full access
  • The Cloud Administrator, All role
  • The Session Recording-FullAdmin, All role
Manage recordings