Known issues

Notes

• If a known issue has a workaround, it is provided after the description of the issue.
• The following warning applies to any workaround that suggests changing a registry entry:
  Warning:
  Editing the registry incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix® cannot guarantee that problems resulting from the incorrect use of the Registry Editor can be solved. Use the Registry Editor at your own risk. Be sure to back up the registry before you edit it.

General

• When the metainstaller is used to install the Citrix Virtual Apps and Desktops components on a machine running Windows Server 2025, then MsiInstall events are not being written to the event logs.
• If you launch the app bar and then open the Connection Center menu in Citrix Workspace™ app for Windows, the app bar doesn't appear under the server that hosts it.
• If you use Citrix Workspace app for Windows and launch the app bar in a vertical position, the bar covers the Start menu or the system clock tray.
• The combo box might not display properly when a user selects a combo box that is already in focus on the host. As a workaround, select another UI element and then select the combo box.
• The Citrix Desktop Service might fail to start after performing an in-place OS upgrade from Windows 10 to Windows 11. To resolve the issue, restart the machine.
• The Session limits settings for multi-session VDAs are declined in session hosts running Windows Server 2022, Windows 10 Enterprise multi-session, and Windows 11 Enterprise multi-session. As a workaround, you can configure RDS Session Time Limits through GPO.
• The Windows Security dialog box associated with FIDO2 will not be displayed in front of the ICA® session window if you are running the application with administrator privileges. It is by the operating system design that the Windows Security dialog box will be hidden behind the ICA session window if it is running as an elevated process.
• Clipboard copy and paste may fail for data larger than 100MB from client to ICA session. Large buffer copies are not supported.
• Windows 10 or Windows 11 Multi-session OS does not support Windows System Restore. Hence, the option to create a restore point is unavailable in the UI. The command line options /EnableRestore or /EnableRestoreCleanup are ignored and the Disabling System Restore as not currently supported on Windows 10/11 Multi Session OS’s" message is logged.
• Citrix signs both Citrix-generated and third-party binaries. This means, the binaries are authenticated by Citrix. The versions of the third-party binaries remain the same as they are procured from third parties. If a binary is already installed, a VDA upgrade does not install the binaries because the versions match. To avoid this limitation:
  1. Include the binaries in an allow list. This eliminates the need for signing the binaries.
  2. Uninstall the older VDA and install the new VDA. This resembles a fresh VDA install and the signed versions are applied.
• In some scenarios, when you use the Client IP policy filter, the IP address used to evaluate the policy is incorrect.
• When you use Enhanced domain pass-through for single sign-on, SSO into the session might fail if the client device or session host is running Windows 11.
• Policy data might be lost when the site is upgraded with invalid Policy settings. If you encounter this issue, open a technical support case using the Citrix Support portal.
• When you install Citrix Rendezvous V2 using VDAWorkstationSetup_2402, VDAServerSetup_2402, or VDAWorkstationCoreSetup_2402 packages, the installation might fail because the Citrix.Diagnostics.Tracing.dll file is missing in these packages. As a workaround:
  • Install Citrix Rendezvous V2 from the full CVAD Citrix Virtual Apps and Desktops 7 2402 LTSR package or from the Citrix_Virtual_Apps_and_Desktops_7_2402_LTSR.iso.
  • Alternatively, replace the missing Citrix.Diagnostics.Tracing.dll file. To replace the file:
    1. Copy the Citrix.Diagnostics.Tracing.dll file from the CVAD Citrix Virtual Apps and Desktops 7 2402 LTSR package or from the ISO in the “x64\XenDesktop Setup” folder.
    2. Create a temporary folder. For example: “C:\Workaround” .
    3. Extract the minimal installer package to the temporary folder by running the command: VDAWorkstationSetup_2402.exe /extract "C:\Workaround" .
    4. Copy the Citrix.Diagnostics.Tracing.dll file to the "C:\Workaround\Extract\Image-Full\x64\XenDesktop Setup” folder.
    5. Start the VDA installation by running the command: "C:\Workaround\Extract\Image-Full\x64\XenDesktop Setup\XenDesktopVdaSetup.exe”
• There is a 5-minute delay between the update to any policy setting and the generation of the blob in the site service. As a result, policies may take some time to update and reflect in the sessions.

Audio

Web Studio

Graphics

• If you start a video preview using a 64-bit webcam app over Theora compression, the session might crash.
• You might notice extra webcams that are connected to the remote desktop in the Skype for desktop app. These extra webcams' preview are blocked and might show a black screen due to security reasons. You can ignore the extra webcam and continue using the webcam for endpoint.

Machine Creation Services™

• In a VMware environment hosted on AWS, the MCS machine catalog creation fails if the master image is vTPM enabled. This issue affects all Citrix Virtual Apps and Desktops versions and is due to a problem in the VMware environment. For assistance, contact VMware support.

Printing

• Universal Print Server printers selected on the virtual desktop do not appear in the Devices and Printers window in the control panel. However, when users are working on applications, they can use those printers. This issue occurs only on Windows 10. For more information, see CTX213540.
• The default printer might not be marked correctly in the printing dialog window. This issue does not affect print jobs sent to the default printer.
• Some print jobs from load-balanced network printers may fail when SSL connections to the Universal Print Servers are enabled. This happens when print jobs are fired rapidly one after the other.
• Microsoft confirms there is an issue retaining print settings between print jobs when using the Modern Print Dialog which they are working to address. Their current projection is the first half of 2025. The Modern Print Dialog is enabled by default in newer OS versions such as Windows 11 and Windows Server 2025. The OS can be configured to use the legacy print dialog by taking the following action:

1. Open the Registry Editor
2. Go to HKEY_CURRENT_USER\Software\Microsoft\Print\UnifiedPrintDialog
3. Right click and select New > DWORD (32-bit) Value
4. Rename the value as PreferLegacyPrintDialog
5. Right click on PreferLegacyPrintDialog and select Modify
6. Set the value data to 1 and click OK

Third-party issues

• Chrome supports UI Automation only for toolbars, tabs, menus, and buttons around a webpage. Because of this Chrome issue, the automatic keyboard display feature might not work in a Chrome browser on touch devices. As a workaround, run chrome --force-renderer-accessibility or you can open a new browser tab, type chrome://accessibility, and enable Native accessibility API support for specific or all pages. In addition, when you publish a seamless app, you can publish Chrome with the --force-renderer-accessibility switch.
• You may see a black screen when launching a session if you have FSLogix 2201 HF1 installed on the session host. To address this issue, you must upgrade FSLogix to a newer version.

Profile Management

• Profile Management 2407 documentation provides specific information about the updates in this release.

Linux VDA

• Linux VDA 2407 documentation provides specific information about the updates in this release.

Session Recording

• Session Recording 2407 documentation provides specific information about the updates in this release.

Workspace Environment Management™

• Workspace Environment Management 2407 documentation provides specific information about the updates in this release.

Citrix Provisioning™

• Citrix Provisioning 2407 documentation provides specific information about the updates in this release.

Federated Authentication Service

• Federated Authentication Service 2407 documentation provides specific information about the updates in this release.