Files in Citrix Workspace

About Files in Citrix Workspace

When using Citrix Workspace and Citrix Workspace app along with the Citrix Content Collaboration service, you can access all of your files from the Files tab in Citrix Workspace. You can view all your Favorites, Personal and Shared Folders, and access any cloud connectors you might have. You can also submit files for Feedback and Approval, view your File Box, and manage your Recycle Bin. You can even edit your files using Citrix Workspace.

For more information on Citrix Workspace, see Citrix Workspace platform. For more information on Citrix Workspace app, see Citrix Workspace app.

What’s new in 19.19

Miscellaneous updates

  • You can now share the latest versions of files and folders from OneDrive for Business.
  • Password reset emails now show the subdomain for the account.

Fixed issues in 19.19

  • After disabling a storage zone and migrating files to a new storage zone, the account might not update correctly. [SFPLATFORM-9228]
  • When setting up two-step verification, the app remembers the first country code you select and attempt - even if you change the selection to a different country code. [SFPLATFORM-9814]
  • When adding a new note to a versioned item, the new note overwrites all previous notes created in that versioned items list. [SFPLATFORM-9848]
  • Using Request a File and requiring sign-in causes both the sender and the recipient to be logged as the intended user. [SFPLATFORM-9871]
  • When replying to an encrypted email in Safari using iOS, tapping Send takes you to the sign-in page and the reply is not sent. [SFWEB-12142]
  • When using two-factor authentication, using a non-US phone number for the backup phone causes the following error message to appear: “Failed to send, please make sure you entered a valid phone number.”[SFWEB-12256]
  • When the administrator navigates to the Login and Security page in the Citrix Cloud console, the following error message appears: “AccountProvider: The item could not be found.” [SFWEB-12262]

Known issues in 19.19

No new issues have been observed in this release.

What’s new in 19.17

Miscellaneous updates

  • A user’s home folder is created when the user is created, rather than the first sign in.
  • Encrypted email notifications are now sent out with cloud.com URLs.

Fixed issues in 19.17

  • Creating a new Microsoft Office file might fail due to invalid characters in the file name. [SFPLATFORM-7269]
  • When IP restrictions are set in Citrix Content Collaboration, Citrix Virtual Apps might not enumerate correctly. [SFPLATFORM-9225]
  • Users might be able to edit the folder expiration date for Personal Folders. [SFPLATFORM-9621]
  • When exporting logs using a cross tenant or cross user, no exception is thrown. [SFLATFORM-9642]
  • Child folders might appear at the same level as their parent folders. [SFPLATFORM-9831]
  • This fix addresses an issue with the creation of client users in the add user to folder process. [SFPLATFORM-9849]
  • Users might not be able to restart VDAs from within Citrix Workspace app. [WSUI-759]

Known issues in 19.17

No new issues have been observed in this release.

What’s new in 19.15

April 11, 2019

Miscellaneous updates

  • Adding entitlements to a Citrix Cloud account no longer conflicts with any active entitlements.
  • All notifications and welcome emails now use the cloud.com URL.

Fixed issues in 19.15

  • Files might be deleted after users are reassigned. [SFPLATFORM-8307]
  • The storage zone shown in the webapp and the database for the account might not match. [SFPLATFORM-8902]
  • The NotificationSweeper app might consume an excessive amount of CPU. [SFPLATFORM-9202]
  • User roles might not be set during validation. [SFPLATFORM-9433]
  • Sync might mistake the master administrator for a client user, pausing Sync. [SFPLATFORM-9700]
  • When a DS group is added to a workflow, the workflow cannot be edited. [SFPLATFORM-9755]
  • Adding a new client user might not create an activation token when using a Citrix Workspace account. [SFPLATFORM-9757]
  • When attempting to move or archive a file using the ShareFile Desktop App for Windows, the following error message appears: “You are not authorized to perform this operation.” [SFPLATFORM-9804]
  • Links sent with ShareID might redirect to the dashboard rather than to the downloadable file. [SFWEB-12186]
  • Encrypted emails sent to email addresses beginning with “g” might not be sent. [SFWEB-12196]
  • Help links were gray on a dark background, making them difficult to see. [SFWEB-12207]
  • Administrators might not be able to switch to a valid storage zone. [SFWEB-12224]

Known issues in 19.15

No new issues have been observed in this release.

What’s new in 19.12

April 4, 2019

Updates to encrypted email

Accessing an encrypted email has been streamlined when using Citrix Workspace.

Fixed issues in 19.12

  • The EncryptedEmailInbox is visible in Shared Folders for super users. [SFPLATFORM-9277]
  • Users might not get autoconfirmed as created if the administrator creating them does not have the Admin SSO or Admin Policy roles.[SFPLATFORM-9501]
  • When moving a folder structure, ownership of the subfolders is given to the original owner as well as to the owner of the new location. [SFPLATFORM-9567]
  • Uploads to a “request files” link might cause excessive load on the database server. [SFPLATFORM-9633]
  • Users cannot print .msg files from the web application. [SFWEB-12189]
  • When Citrix Workspace is maximized, selecting the last file in the Recent/Favorites section might not show all available menu options. [WSUI-368]
  • The top menu UI might overlap with the file list when selecting a file in Citrix Workspace app. [WSUI-487]
  • Stores might not load correctly in Citrix Workspace app for Android. [WSUI-655]

Known issues in 19.12

No new issues have been observed in this release.

What’s new in 19.9

March 7, 2019

Miscellaneous UI changes

  • Folder paths displayed throughout the UI now support navigating to cloud connectors.
  • The Forgot Password message has been updated with more information.

Fixed issues in 19.9

  • Trying to save a Microsoft Word file to ShareFile might result in an error. [SFPLATFORM-8931]
  • Attempting to move more than 15 files at a time to another folder might fail. [SFPLATFORM-9085]
  • RightSignature users attempting to change permissions of another user might not work and the following error message appears: “[Error2] 403 Forbidden.” [SFPLATFORM-9138]
  • Attempts to change Folder Options to modify subfolders might not apply correctly. [SFPLATFORM-9266]
  • Users with larger than normal folder structures cannot set retention policies. [SFPLATFORM-9292]
  • File Drops do not upload if “select recipient from drop-down list” is cleared. [SFPLATFORM-9509]