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When creating a new account, in the Address field, enter the matching URL of your store, such as storefront.organization.com.

Continue by completing the remaining fields and select the Citrix Gateway authentication method, such as enabling the security token, selecting the type of authentication, and saving the settings.

When adding an account using an automatic configuration you can enter the FQDN of a StoreFront server or Citrix Gateway, or you can alternatively use an email address to create a new account. You are then prompted to enter the user credentials before logging on.

For more information about configuring access to StoreFront through Citrix Gateway, see:

Configure and manage stores

Integrating StoreFront with Citrix Gateway

Email-based account discovery

You can configure Citrix Workspace app to use email-based account discovery. When configured, users enter their email address rather than a server URL during initial Citrix Workspace app for Android installation and configuration. Citrix Workspace app for Android determines the Citrix Gateway or StoreFront server associated with the email address based on Domain Name System (DNS) Service (SRV) records and then prompts the user to log on to access their hosted applications, desktops, and data.

Note:

Email-based account discovery is not supported if Citrix Workspace app is connected to a Web Interface deployment.

Provision file

You can use StoreFront to create provisioning files containing connection details for accounts. You make these files available to your users to enable them to configure Citrix Workspace app for Android automatically. After installing Citrix Workspace app for Android, users simply open the .cr file on the device to configure Citrix Workspace app for Android. If you configure Workspace for Web sites, users can also obtain Citrix Workspace app for Android provisioning files from those sites.

For more information, see the StoreFront documentation.

Provide users with account information to enter manually

If you are providing users with account details to enter manually, ensure you distribute the following information to enable them to connect to their hosted and desktops successfully:

  • The StoreFront URL or XenApp Services site hosting resources; for example: servername.company.com.

  • To access using Citrix Gateway, provide the Citrix Gateway address and required authentication method.

    See the Citrix Gateway documentation for more information.

When a user enters the details for a new account, Citrix Workspace app attempts to verify the connection. If successful, Citrix Workspace app prompts the user to log on to the account.

Provide access to Citrix Virtual Apps and Desktops

Citrix Workspace app requires configuration of either Web Interface or StoreFront to deliver apps, desktops and files from your Citrix Virtual Apps and Desktops deployment.

Web Interface

There are two types of Web Interface sites: XenApp Services (formerly Program Neighborhood Services) sites and XenApp websites. Web Interface sites enable user devices to connect to the server.

StoreFront

You can configure StoreFront to provide authentication and resource delivery services for Citrix Workspace app, enabling you to create centralized enterprise stores to deliver desktops and applications through Citrix Virtual Apps and Desktops, and Worx Mobile Apps and mobile apps you have prepared for your organization through XenMobile.

Authentication between Citrix Workspace app and a Web Interface site or a StoreFront store can be handled using a variety of solutions:

  • Users inside your firewall can connect directly to Web Interface or StoreFront.
  • Users outside your firewall can connect to StoreFront or the Web Interface through Citrix Gateway.
  • Users outside your firewall can connect through Citrix Gateway to StoreFront.

Connect through Citrix Gateway

Citrix Gateway 11 and later are supported by Citrix Workspace app for Android for access to:

  • Web Interface 5.4 XenApp Services Sites and XenApp Web Sites
  • StoreFront 2.6, 3.0, 3.5, 3.6, 3.7, 3.8, 3.9 and 3.11 stores

You can create multiple session policies on the same virtual server depending on the type of connection (such as ICA, CVPN, or VPN) and type of Workspace deployment (Workspace for Web or locally installed Citrix Workspace app). All of the policies can be achieved from a single virtual server.

When users create accounts on Citrix Workspace app, they should enter the account credentials, such as their email address or the matching FQDN of your Citrix Gateway server. For example, if the connection fails when using the default path, users should enter the full path to the Citrix Gateway server.

Citrix Endpoint Management

To enable remote users to connect through Citrix Gateway to your XenMobile deployment, you can configure Citrix Gateway to work with AppController or StoreFront (both components of XenMobile). The method for enabling access depends on the edition of XenMobile in your deployment:

Enabling access to XenMobile 9:

Client Certificate Authentication

Enabling access to XenMobile 10:

Citrix Gateway and Citrix Endpoint Management

If you deploy XenMobile in your network, allow connections from remote users to AppController by integrating XenMobile and AppController. This deployment allows users to connect to AppController to obtain their web, Software as a Service (SaaS), and mobile apps, and access documents from ShareFile. Users connect through either Citrix Workspace app or the Citrix Gateway Plug-in.

If you deploy XenMobile in your network, allow connections from internal or remote users to StoreFront through Citrix Gateway by integrating Citrix Gateway and StoreFront. This deployment allows users to connect to StoreFront to access published applications virtual desktops from Citrix Virtual Apps and Desktops. Users connect through Citrix Workspace app.

To deploy windows and custom apps to your users, you must wrap the apps by using the MDX Toolkit. You can find more information here:

MDX Toolkit

Connecting to StoreFront

Citrix Workspace app for Android supports launching sessions from Workspace for Web, provided that the web browser works with Workspace for Web. If launches do not occur, configure your account through Citrix Workspace app for Android directly.

Tip

When Workspace for Web is used from a browser, sessions are not launched automatically when downloading an .ICA file. The .ICA file must be opened manually shortly after its downloaded for the session to be launched.

With StoreFront, the stores you create consist of services that provide authentication and resource delivery infrastructure for Citrix Workspace app. Create stores that enumerate and aggregate desktops and applications from XenDesktop sites and XenApp, making these resources available to users.

For administrators who need more control, Citrix provides a template you can use to create a download site for Citrix Workspace app for Android.

Configure stores for StoreFront just as you would Citrix Virtual Apps and Desktops . No special configuration is needed for mobile devices. For mobile devices, use either of these methods:

  • Provisioning files - You can provide users with provisioning files (.cr) containing connection details for their stores. After installation, users open the file on the device to configure Citrix Workspace app automatically. By default, Workspace for Web sites offer users a provisioning file for the single store for which the site is configured. Alternatively, you can use the Citrix StoreFront management console to generate provisioning files for single or multiple stores that you can manually distribute to your users.

  • Manual configuration - You can directly inform users of the Citrix Gateway or store URLs needed to access their desktops and applications. For connections through Citrix Gateway, users also need to know the product edition and required authentication method. After installation, users enter these details into Citrix Workspace app, which attempts to verify the connection and, if successful, prompts users to log on.

Connecting to Web Interface

Citrix Workspace app can launch applications through your Web Interface site. Configure the Web Interface site just as you would for other Citrix Virtual Apps and Desktops apps and desktops. No special configuration is needed for mobile devices.

Citrix Workspace app supports Web Interface version 5.4 only. In addition, users can launch applications from Web Interface 5.4 using the Firefox mobile browser.

To launch applications on the Android device:

From the device, users log into the Web Interface site using their normal logon and password.

For more information about configuring Web Interface sites see, Configuring Web Interface.