Profile Management 1912 LTSR

Profile Management and Self-service Plug-in

By default, Profile Management excludes the Windows Start Menu folder. Citrix Self-service Plug-in users cannot see their subscribed applications in the Start Menu. Adjust this default behavior by removing the folder %APPDATA%\Microsoft\Windows\Start Menu from the Exclusion list - directories policy. In addition, when using GPOs for configuration, it is a best practice to delete the Profile Management .ini file. These actions ensure that the Start Menu folder containing subscribed applications (and any user-created subfolders) are processed by Profile Management.

Note: If you are using the Profile Management .ini file rather than Group Policy, remove this entry from the default exclusion list in that file.

Profile Management and Self-service Plug-in