Profile Management

Known issues

The following known issues exist in this release:

  • Attempts to use the Outlook Search index roaming feature might fail with no permission to access the VHDX files. The issue occurs after upgrading Profile Management from version 1912 LTSR to version 2203 LTSR. [CVADHELP-20957]

  • When you configure customized path for Outlook OST files through a Group Policy or registry and the customized path contains user environment variables, Microsoft Outlook profiles might fail to load. [CVADHELP-23072]

  • You are prompted to restart your machine after installing a VDA. However, the Profile Management service might not start after you restart the machine. When this issue happens, you can see that the following message about Event 7000 appears in the system Event log: “The ctxProfile service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.” As a workaround, change the value of the following registry key to a greater number (for example, 300,000):
    • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\
    • Name: ServicesPipeTimeout
    • Type: REG_DWORD
    • Value: 300000 [UPM-1454]
  • Some sections of the Start menu might not populate. To work around this issue, run the gpupdate /force command from the command prompt. [UPM-1933]
Known issues