Product Documentation

System requirements for Receiver for HTML5 1.6

Nov 01, 2017

This topic lists the supported Citrix product versions for Receiver for HTML5 and the requirements for users to access virtual desktops and hosted applications. It is assumed that all computers meet the minimum hardware requirements for the installed operating system.

User device requirements

Users require devices running the following web browsers and operating systems to access desktops and applications using Receiver for HTML5.


  • Internet Explorer 11 (32-bit mode)
  • Internet Explorer 10 (32-bit mode)
  • Safari 7
  • Safari 6
  • Google Chrome 36 or later
  • Mozilla Firefox 31 or later

Operating systems

  • Windows 8.1 Pro and Enterprise (32-bit and 64-bit editions)
  • Windows 8 Pro and Enterprise (32-bit and 64-bit editions)
  • Windows 7 Service Pack 1 (32-bit and 64-bit editions)
  • Mac OS X 10.9 Mavericks
  • Mac OS X 10.8 Mountain Lion

Citrix server requirements

Receiver for HTML5 supports access to desktops and applications through the following versions of StoreFront. Stores must be accessed through Receiver for Web sites. Receiver for HTML5 does not support direct access to StoreFront stores, either using the store URL or the XenApp Services URL.

  • StoreFront 2.6
  • StoreFront 2.5

When users connect through NetScaler Gateway, Receiver for HTML5 can be used to access desktops and applications delivered by all the versions of XenDesktop and XenApp that are supported by StoreFront. For details, see the StoreFront 2.6 system requirements or the StoreFront 2.5 system requirements, as appropriate.

For direct connections through StoreFront without NetScaler Gateway, Receiver for HTML5 can be used to access desktops and applications delivered by the following product versions.

  • XenDesktop
    • XenDesktop 7.6
  • XenApp
    • XenApp 7.6
    • XenApp 6.5

      Hotfix Rollup Pack 3 or later and the Group Policy Management 1.7 update must also be installed on the XenApp 6.5 server.

Secure user connections

In a production environment, Citrix recommends securing communications between Receiver for Web sites and users' devices with NetScaler Gateway and HTTPS. Receiver for HTML5 enables user access to desktops and applications from public networks with the following versions of NetScaler Gateway.

  • NetScaler Gateway 10.5
  • NetScaler Gateway 10.1
Note: Secure ICA does not work through Receiver for HTML5 specifically. Configuring encryption of applications within XenApp 6.5 will not allow the use of these Receiver version types since only SSL to Netscaler or secure WebSockets are supported.
Receiver for HTML5 now supports CloudBridge disabling compression and printer compression as well as using HDX Insight analytics to display in CloudBridge Insight Center.
  • CloudBridge 7.3.1