Register answers for security questions

  1. From the Welcome to Security Questions Registration page, click Next to see the first security question.

  2. In the Answer box, type the answer to the first security question. Depending on your company’s settings, your answer may appear as dots as you type. If so, you must retype your answer in the Confirm Answer box.

    Note: Your answers to the questions are case-sensitive. If you use an uppercase letter to register your answers, you must also use the same uppercase letter when verifying your identity. Similarly, if you use a period during registration, such as when identifying Ms. Shestack as your favorite teacher, use that same period when verifying your identity.

  3. Click Next. If there are additional security questions, the next question appears.

  4. Repeat Steps 2 and 3 until the Submit Your Answers page appears.

  5. On the Submit Your Answers page, click Next.

  6. On the Security Questions Registration Successful page, click Finish. Your answers to the security questions are stored.

Register answers for security questions

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