Citrix Virtual Apps and Desktops

Loss tolerant mode for graphics

December 18, 2023

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The loss tolerant mode for graphics is thoroughly reworked to ensure the session remains interactive when packet loss is detected. When network conditions degrade beyond pre-defined bandwidth, latency, and packet loss thresholds, the Citrix graphics encoder automatically switches into a more aggressive mode of packet delivery to overcome the effect of packet loss. As a result, bandwidth usage increases by an amount proportional to the amount of packet loss. If conditions later improve, the Citrix graphics encoder seamlessly switches back. The thresholds can be configured via policy, with the defaults being 300 ms latency and 5% packet loss.

Citrix Workspace app for Windows 2311 is currently supported. Support for other platforms will be added in later Citrix Workspace app releases. As with previous versions of this feature, HDX Adaptive Transport (EDT) must be enabled for this feature to work. In addition, if connecting via the Citrix Gateway Service, loss tolerant mode for graphics must also be enabled on the Gateway.

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Loss tolerant mode for graphics

December 18, 2023

Contributed by:

December 18, 2023

Contributed by:

Loss tolerant mode for graphics

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