Deprovision your Adaptive Authentication instances
Customers can deprovision the Adaptive Authentication instances in the following cases and as per the suggestion from Citrix® support.
- The Adaptive Authentication instances are not accessible (especially after a scheduled upgrade), though this scenario might not occur.
- If the customer has to switch from VNet peering mode to connector mode or conversely.
- If the customer selected a wrong subnet at the time of provisioning VNet peering mode (the subnet conflicts with other subnets in their data center or Azure VNet).
Note:
Deprovisioning also deletes the config backup of the instances. Therefore you must download the backup files and save it before you deprovision your Adaptive Authentication instances.
Perform the following to deprovision an Adaptive Authentication instance:
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On the Adaptive Authentication UI, in the Provision Adaptive Authentication instances section, click the ellipsis button.
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Click Deprovision.
Note:
Before deprovisioning, you must disconnect Citrix Gateway from the Workspace Configuration.
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Enter the customer ID to deprovision the Adaptive Authentication instances.
Deprovision your Adaptive Authentication instances
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