Product Documentation

Sign up for Citrix Cloud Government

This article walks you through the process of signing up for Citrix Cloud Government and performing the required tasks for onboarding your account successfully.

What is an OrgID?

An OrgID is the unique identifier assigned to your Citrix Cloud Government account. Your OrgID is associated with a physical site address, typically your company’s business address. So, organizations usually have a single OrgID. However, in some cases, such as having different branch offices or having different departments managing their assets separately, Citrix may allow an organization to have multiple OrgIDs.

What is a Citrix Cloud Government account?

A Citrix Cloud Government account enables you to use one or more Citrix Cloud Government services to securely deliver your apps and data. A Citrix Cloud Government account is also uniquely identified by an OrgID. It’s important to use the right Citrix Cloud Government account, based on how your organization has set up OrgIDs, so that your purchases and administrator access can continue on the same OrgIDs.

Try Citrix Cloud Government

Sign up for Citrix Cloud Government

Visit https://onboarding.cloud.us and complete the sign up form.

Citrix Cloud Government uses your business email address as your user name when signing in. The business email address you specify must meet the following requirements:

  • The email address must be different than others you might have already used with commercial Citrix Cloud. For example, if you’re an administrator on a commercial Citrix Cloud account, Citrix Cloud has a record of that email address. If you sign up for Citrix Cloud Government with that same email address, Citrix Cloud Government does not accept it.
  • The email address must be different than others you might have already used with Citrix Cloud Government. For example, if you have accepted an invitation to be an administrator on a Citrix Cloud Government account, Citrix Cloud Government has a record of that email address. If you sign up with that same email address, Citrix Cloud Government does not accept it.
  • The email address cannot use the citrix.com domain. Citrix Cloud Government does not accept email addresses with the citrix.com domain.

Accept the terms of service

After you submit the sign up form, Citrix Cloud Government displays your home region. Currently, Citrix Cloud Government includes only one geographical region, so only this region appears.

Agree to the Terms of Service and then click Continue. Citrix Cloud Government displays a confirmation page and sends you a confirmation email so you can set up your account password.

Confirm your email address

Locate the confirmation email and click the Sign In link. If you haven’t received the confirmation email after a few minutes, click the Resend link on the Citrix Cloud Government confirmation page in your browser.

Create a password and sign in

Enter and confirm the strong password you want to use with your Citrix Cloud Government account and then click Create account. As the first administrator of the account, you will use this password with your email address to sign in to Citrix Cloud Government.

You can then sign in to Citrix Cloud Government using the email address and password you chose earlier.

Purchase Citrix Cloud Government

Order Citrix Cloud Government

To order Citrix Cloud Government for your organization, contact a Citrix sales representative. After you complete the order, you receive a confirmation email with a link to set up your account. In setting up your account, you will create the first account administrator using the email address from your order and a password you specify.

Review your order

Click the link in your order confirmation email. A Citrix Cloud Government setup page displays in a browser window, showing your order details. Click Continue.

Create a password

Enter and confirm the strong password you want to use with your Citrix Cloud Government account and then click Continue. As the first administrator of the account, you will use this password with the email address on your order to sign in to Citrix Cloud Government.

Sign in with your Citrix Cloud Government credentials

  1. Sign in to Citrix Cloud Government using the email address you used on your order and the password you chose earlier. Citrix Cloud Government displays your home region. Currently, Citrix Cloud Government includes only one US geographical region, so only this region appears.
  2. Agree to the Terms of Service and then click Continue. The Citrix Cloud Government management console appears.

Sign up for Citrix Cloud Government