Citrix Cloud Overview
- About Citrix Cloud
- Service Level Goals
- Third Party Notifications
- Architectural Overview
- Citrix Cloud Service Trials
- Sign up for Citrix Cloud
- How to Get Help and Support
- System Requirements
- Secure Deployment Guide for the Citrix Cloud Platform
Citrix Cloud Management
- Identity and access management
- Monitor license usage for cloud services
- Assign users and groups to service offerings using Library
- Features for Citrix Partners
- Citrix Cloud Resource Locations
- Workspace configuration
Citrix Cloud Services
- XenApp and XenDesktop Service
- XenApp Essentials
- XenDesktop Essentials
- Smart Tools
- Secure Browser
- App Layering
- XenMobile Service
- XenMobile MDX Service
- NetScaler Gateway Service
- NetScaler Management and Analytics Service
- NetScaler Web App Security Service
- Workspace Environment Management
- License Usage Insights Service
- Citrix Cloud Labs
- Advanced Concepts
Add administrators to a Citrix Cloud account
Administrators are managed from the Citrix Cloud console. If you want to be added as an administrator to an existing Citrix Cloud account, you must be invited by an existing administrator of the account.
After signing in to Citrix Cloud, select Identity and Access Management from the menu.
On the Identity and Access Management page, click Administrators. The console shows all the current administrators in the account.
To invite an administrator, enter their email address and then click Invite. Citrix Cloud sends an invitation to the email address you specified and adds the administrator to the list. The email is sent from email@example.com and explains how to access the account.
When the administrator receives the email, they click the Join link to accept the invitation. Also, a browser window opens, displaying a page where they can create their password.
Note: If the administrator already has an account, Citrix Cloud prompts them to use their existing password and sign in. After accepting the invitation, the administrator receives a welcome email and Citrix Cloud shows the administrator as “Active” in the console.
When you add administrators to your Citrix Cloud account, you might need to assign different levels of access to them, such as:
- Help desk access for XenApp and XenDesktop Service
- Access to manage one or more specific cloud services
- Restricted access to partner administrators
- Read only access
With delegated administration in Citrix Cloud, you can configure the access permissions all of your administrators need in accordance with their role in your organization.
To define access permissions
Only Citrix administrators with Full access can define access permissions for other administrators.
- Sign in to Citrix Cloud at https://citrix.cloud.com.
- Click the menu button in the top-left corner of the page and select Identity and Access Management.
- Click the Administrators tab.
- Locate the administrator you want to manage, click the More options button, and select Edit access.
- To allow or disallow specific permissions, select Custom access. By default, administrators have Full access to all functions in Citrix Cloud.
- For each permission, select or clear the check mark as needed.
- Click Save Changes.