Product Documentation

Known issues

Nov 01, 2017

Known issues in Citrix Receiver for Chrome 2.4

The following known issues have been observed in this release:

  • If you launch a session with Unified Desktop mode disabled and then enable Unified Desktop mode, the active session screen might not be displayed.

    [#RFHTMCRM-1434]

  • In an application session that is set to full-screen, moving the session window to the bottom edge of the monitor might cause the session window to exit unexpectedly.

    [#RFHTMCRM-1402]

  • In a desktop session, using the full-screen key on the keyboard while the session spans across monitors result in a screen misalignment. As a workaround, press F4 to bring the session back to focus.

    [RFHTMCRM-1334]

  • When Selective H.264 is enabled and you run a video, the audio portion of the video might break. To improve the performance, set the Use Video Code for Compression policy to For the Entire Screen in the Citrix Studio.

    [#RFHTMCRM-1119]

  • If NetScaler Gateway times out during a session, the dynamic icons for Maximize, Restore, and Multi-touch in toolbar might turn black.

    [#RFHTMCRM-1480]

Known issues in Citrix Receiver for Chrome 2.3

The following known issues have been observed in this release:

  • In a multi-monitor configuration, the session might become unresponsive when you drag the session toolbar to the secondary monitor.

    [#RFHTMCRM-1113]

  • When you play audio in a session, switching from the active session window might cause the audio to get distorted.

    [#RFHTMCRM-1122]

  • In a desktop session, the quality and performance of a video degrade when you reposition the video player app multiple times.

    [#RFHTMCRM-1167]

Known issues in Citrix Receiver for Chrome 2.2

The following known issue has been observed in this release:

  • The session freezes when launching published applications from a Linux VDA.
    Workaround: Disable the toolbar when using published applications from a Linux VDA.

    [#662083]

Known issues in Citrix Receiver for Chrome 2.1

The following known issue has been observed in this release:

 
  • In some cases, the Google smartcard connector may crash. To resolve this issue, disconnect then reconnect the session to reenable smartcard redirection.

    [#652697]

Known issues in Citrix Receiver for Chrome 2.0

The following known issues have been observed in this release:

 
  • A session may crash while copying and pasting a large amount of data inside a session. Citrix recommends copying less than 10 MB of data when using the clipboard.

    [#586671]

  • Citrix Receiver for Chrome does not support the cross-language keyboard.

    [#602652]

  • When contents are copied from a document on Google drive (G drive) to a session the format of the copied content may not be maintained. To resolve this issue, open the document containing the copied content using the respective app (for example, Google docs, Microsoft Word or Excel) and perform clipboard operations. This should reserve the format at the session side.

    [#606135]

  • The keyboard combination ALT+F4 does not work as expected within a session. Click the Search/Windows key along with top row keys to simulate function keys on a Chrome book. You can also use the Keyboard settings option on the Chrome book to enable the 'Treat top-row keys as function keys' to enable direct use of the top row keys to simulate function keys.

    [#607326]

  • Citrix recommends that you use an absolute path rather than a relative path in File Transfer registry settings.

    [#607455]

  • The F5 key does not display the thumbprint view of apps, instead, a thumbprint of VDAs displays all apps within a session.

    [#615795]

  • The work area of an active session is not updated when the Chrome book shelf position is changed or hidden.

    [#623585]

  • You might need to use Alt+Tab an extra time to switch between apps from different VDAs.