Known issues

Known issues in 7.5.6

No new issues have been observed in this release.

Known issues in 7.5.5

No new issues have been observed in this release.

Known issues in 7.5.4

No new issues have been observed in this release.

Known issues in 7.5.3

No new issues have been observed in this release.

Known issues in 7.5.2

No new issues have been observed in this release.

Known issues in 7.5.1

The following issues have been identified in this release:

  • The Windows 7 VDA does not fit the screen when you select Auto-fit Screen on an iPhone X. [RFIOS-2295]

  • The keyboard on the iPhone X might shift to the right in Landscape mode, making some buttons unusable. [RFIOS-2451]

Known issues in 7.5

The following issue has been identified in this release:

  • When using a smart card, stores might not enumerate correctly when connecting through NetScaler 11.1 56.15.nc. For information on a workaround, see Knowledge Center article CTX231643. [RFIOS-2316]

Known issues in 7.3

The following issue has been identified in this release:

  • Smart card authentication might not work on iOS 11 devices. This issue is specific to iOS 11 and there is no workaround. [RFIOS-1810]

Known issues in 7.2.2

The following issues have been identified in this release:

  • In Presentation mode, the Citrix X1 Mouse might not open the hidden icons menu in the Windows taskbar. As a workaround, manually disable the keyboard in the Citrix Receiver toolbar. [RFIOS-1759]

  • When using a Windows 10 desktop, tapping the touchscreen might not work on an iPad Pro (12.9-inch model) using the Custom Resolution Autofit High setting. As a workaround, use an external mouse or the virtual mouse in the Citrix Receiver toolbar. [RFIOS-1766]

Known issues in 7.1

The following issue has been identified in this release:

  • Applications disabled on the Delivery Controller still appear as available on the Apps list. [654514]

Known issues in 7.0.2

The following issues have been identified in this release:

  • In some cases, the Apps screen appears black after searching, switching between Favorites/Settings (and back to Apps), and then canceling search results. To resolve this issue, tap Favorites and then Apps to refresh the session screen. [649485]

  • In some scenarios, attempts to connect via a Squid proxy server would fail resulting in desktop or published app launches to fail. To resolve this issue disable “Enable HTTP Proxy” from Receiver (Advanced) Settings. [651489]

Known issues in 7.0.1

The following issue has been identified at this release:

  • When launching a second app or a desktop from a different server, or when not using the session sharing feature, users may encounter an error message (labeled ‘Error 51’).

Known issues in 7.0

The following issues have been identified in this release:

  • On iOS versions 7.x and older, Citrix Receiver may exit unexpectedly when upgrading to Citrix Receiver 7.0 for iOS. Impacted users may either upgrade to iOS 9 or, if not possible due to the device, revert to the R1 version of the app. This version of Citrix Receiver is the 6.1.4 version of Citrix Receiver and is supported for fallback cases only. Search the App Store for “Citrix R1” to install. This version of Citrix Receiver will be a separate install from the current version already installed on the device.

  • In some cases, a user may be unable to launch a session when NetScaler is setup to accept LDAP and Cert Policy while the client certificate option is set to Optional (under SSL parameters in the virtual gateway), and the user wants to use LDAP. To resolve this issue, as a NetScaler administrator, create a second virtual gateway and set it to use LDAP as the sole authentication method or mandate client certificates. [594045]

  • In some instances, a X1 mouse may experience problems (for example, zooming or pinching) when used with Microsoft Paint that was launched from an iPhone. [590293]

  • When playing a video in an active session, bringing up the keyboard from the session toolbar may result in choppy video and audio performance. [622430]

  • When an active session encounters a network interruption (for example, loss of a wireless access point), Citrix Receiver fails to display an error message indicating the cause of the disruption; the session reverts back to the Favorites screen. [637957]

  • A session may display an error message indicating that an account cannot be added when you attempt to add a StoreFront account directly using a smart card. [639441]

  • Audio and video synchronization may fail after disconnecting and reconnecting a network connection. [641012]