Product Documentation

Common error messages

May 01, 2015

This section provides descriptions for commonly occurring error messages.

Connection Configuration errors

These errors might occur if you configured a connection entry incorrectly.

E_MISSING_INI_SECTION - Verify the configuration file: "...". The section "..." is missing in the configuration file.

The configuration file was incorrectly edited or is corrupt.

E_MISSING_INI_ENTRY - Verify the configuration file: "...". The section "..." must contain an entry "...".

The configuration file was incorrectly edited or is corrupt.

E_INI_VENDOR_RANGE - Verify the configuration file: "...". The X server vendor range "..." in the configuration file is invalid.

The X Server vendor information in the configuration file is corrupt. Contact Citrix.

wfclient.ini configuration errors

These errors might occur if you edited wfclient.ini incorrectly.

E_CSM_MUST_SPECIFY_SERVER - You must enter a server.

A server name must be entered on the Network page of the Properties dialog box.

E_CANNOT_WRITE_FILE - Cannot write file: "..."

There was a problem saving the connection database; for example, no disk space.

E_CANNOT_CREATE_FILE - Cannot create file: "..."

There was a problem creating a new connection database.

E_CSM_CONNECTLIST_INVALID - Cannot find selected connection.

The configuration file is corrupt. Create a new configuration file.

E_CSM_CONNECTION_NOTFOUND - Cannot find selected connection.

The configuration file is corrupt. Create a new configuration file.

E_CSM_APPSERVERLIST_MISSING - Verify the configuration file "...". Section "..." is missing. Create a new configuration file.

The configuration file is corrupt. Create a new configuration file.

E_CSM_APPSRV_SECTION_MISSING - Verify the configuration file "...". Section "..." is missing. Create a new configuration file.

The configuration file is corrupt. Create a new configuration file.

E_PNAGENT_FILE_UNREADABLE - Cannot read XenApp file "...": No such file or directory.

— Or —

Cannot read XenApp file "...": Permission denied.

You are trying to access a resource through a desktop item or menu, but the XenApp file for the resource is not available. Refresh the list of published resources by selecting Application Refresh on the View menu, and try to access the resource again. If the error persists, check the properties of the desktop icon or menu item, and the XenApp file to which the icon or item refers.

E_CSM_DESCRIPTION_NONUNIQUE - The Description must be unique. This description is already in use.

The Description text on the Network page of the Properties dialog box must be unique.

PAC file errors

These errors may occur if your deployment uses proxy auto-configuration (PAC) files to specify proxy configurations.

Proxy detection failure: Improper auto-configuration URL.

An address in the browser was specified with an invalid URL type. Valid types are http:// and https://, and other types are not supported. Change the address to a valid URL type and try again.

Proxy detection failure: .PAC script HTTP download failed: Connect failed.

Check if an incorrect name or address was entered. If so, fix the address and retry. If not, the server could be down. Retry later.

Proxy detection failure: .PAC script HTTP download failed: Path not found.

The requested PAC file is not on the server. Either change this on the server, or reconfigure the browser.

Proxy detection failure: .PAC script HTTP download failed.

The connection failed while downloading the PAC file. Reconnect and try again.

Proxy detection failure: Empty auto-configuration script.

The PAC file is empty. Either change this on the server, or reconfigure the browser.

Proxy detection failure: No JavaScript support.

The PAC executable or the pac.js text file is missing. Reinstall Receiver.

Proxy detection failure: JavaScript error.

The PAC file contains invalid JavaScript. Fix the PAC file on the server. Also see Connection issues.

Proxy detection failure: Improper result from proxy auto-configuration script.

A badly formed response was received from the server. Either fix this on the server, or reconfigure the browser.

Other errors

An error occurred. The error code is 11 (E_MISSING_INI_SECTION). Please refer to the documentation. Exiting.

When running Receiver from the command line, this usually means the description given on the command line was not found in the appsrv.ini file.

E_BAD_OPTION - The option "..." is invalid.

Missing argument for option “...”.

E_BAD_ARG - The option "..." has an invalid argument: "...".

Invalid argument specified for option “...”.

E_INI_KEY_SYNTAX - The key "..." in the configuration file "..." is invalid.

The X Server vendor information in the configuration file is corrupt. Create a new configuration file.

E_INI_VALUE_SYNTAX - The value "..." in the configuration file "..." is invalid.

The X Server vendor information in the configuration file is corrupt. Create a new configuration file.

E_SERVER_NAMELOOKUP_FAILURE - Cannot connect to server "...".

The server name cannot be resolved.

Please contact your help desk with the following information: Cannot browse NDS tree: "...".

Contact your help desk, providing details of this error message.

Cannot write to one or more files: "...". Correct any disk full issues or permissions problems and try again..

Check for disk full issues, or permissions problems. If a problem is found and corrected, retry the operation that prompted the error message.

Server connection lost. Reconnect and try again. These files might be missing data: "...".