Product Documentation

System requirements

Dec 06, 2016

Supported Operating Systems

Citrix Receiver for Mac supports the following operating systems:

  • macOS Sierra (10.12) 
  • Mac OS X El Capitan (10.11) 
  • Mac OS X Yosemite (10.10)
  • Mac OS X Mavericks (10.9)

Note

Mac OS X releases prior to Mac OS X Mavericks are not supported.

Compatible Citrix Products

Citrix Receiver for Mac Version 12.4 is compatible with all currently supported versions of the following Citrix products. For information about the Citrix product lifecycle, and to find out when Citrix stops supporting specific versions of products, see the Citrix Product Lifecycle Matrix.

Compatible browsers

Citrix Receiver for Mac is compatible with the following browsers:

  • Safari 7.0 (or newer)
  • Mozilla Firefox 22.x (or newer)
  • Google Chrome 28.x (or newer)

Hardware Requirements

  • 131 MB of free disk space
  • A working network or Internet connection to connect to servers
  • Web Interface:
    • Web Interface 5.4 for Windows with XenApp Services (also known as PNAgent Services) sites, for access to applications natively from Citrix Receiver for Mac rather than from a web browser.
  • To deploy Citrix Receiver for Mac:
    • Citrix Receiver for Web 2.1, 2.5 and 2.6
    • Citrix Web Interface 5.4
  • StoreFront:
    StoreFront 2.x or higher for access to applications natively from Citrix Receiver for Mac or from web browser.

Connectivity

If users are running Citrix Receiver for Mac 12.4 on OS X El Capitan and having trouble connecting, upgrade the NetScaler Gateway plugin. For more information, see the article NetScaler Gateway Plug-in v3.1.4 for Mac OS X (El Capitan Support) on the Citrix downloads page.

Citrix Receiver for Mac supports the following connections to XenApp or XenDesktop:

  • HTTP
  • HTTPS
  • ICA-over-TLS

Citrix Receiver for Mac supports the following configurations:

For LAN connections For secure remote or local connections
  • StoreFront using StoreFront services or Citrix Receiver for Mac for Web site
  • Web Interface 5.4 for Windows, using XenApp Services sites

Citrix NetScaler Gateway:

  • 11.1 including VPX
  • 11.0 including VPX
  • 10.5 including VPX
  • Enterprise Edition 10.x including VPX
  • Enterprise Edition 9.x including VPX
  • VPX

Citrix Secure Gateway 3.x (for use with Web Interface only)

For information about deploying NetScaler Gateway with StoreFront, see the NetScaler Gateway documentation, and the StoreFront documentation.

Authentication

For connections to StoreFront, Citrix Receiver for Mac supports the following authentication methods:
  Receiver for Web using browsers StoreFront Services site (native) StoreFront XenApp Services site (native) NetScaler to Receiver for Web (browser) NetScaler to StoreFront Services site (native)
Anonymous Yes Yes      
Domain Yes Yes   Yes* Yes*
Domain pass-through          
Security token       Yes* Yes*
Two-factor (domain with security token)       Yes* Yes*
SMS       Yes* Yes*
Smart card** Yes     Yes*  
User certificate       Yes Yes (NetScaler Gateway Plugin)

*Available only for Receiver for Web sites and for deployments that include NetScaler Gateway, with or without installing the associated plug-in on the device.

**To use Smart cards on OS X 10.10, you must have a least OS X 10.10.2 installed.

For connections to the Web Interface 5.4, Citrix Receiver for Mac supports the following authentication methods:
Note: Web Interface uses the term Explicit to represent domain and security token authentication.
  Web Interface (browsers) Web Interface XenApp Services site NetScaler to Web Interface (browser) NetScaler to Web Interface XenApp Services site
Anonymous Yes      
Domain Yes Yes Yes Yes
Domain pass-through        
Security token     Yes* Yes
Two-factor (domain with security token)     Yes* Yes
SMS     Yes* Yes
Smart card** Yes   Yes  
User certificate     Yes (Require NetScaler Gateway Plugin) Yes (Require NetScaler Gateway Plugin)

* Available only in deployments that include NetScaler Gateway, with or without installing the associated plug-in on the device.