Install

Important

If a technology preview version of Citrix Receiver for Windows (Store) is installed, uninstall it before installing the new version.

Citrix Receiver for Windows (Store) supports StoreFront and Web Interface connections to virtual desktops and applications.

These configuration steps allow you to access the virtual desktops and applications:

  1. Configure application delivery to enhance the experience for users when they access their applications using the StoreFront store.
  2. StoreFront: Configure StoreFront to make virtual desktops and applications available.
    Web Interface: The only supported version of Web Interface (5.4) does not require additional configuration to allow connections from Citrix Receiver for Windows (Store).
  3. Connect with NetScaler Gateway to configure secure access.
  4. Connect through a firewall.
  5. Provide users with account information.

Note

The First Time User (FTU) dialog does not appear automatically after the installation. To get the FTU dialog, do one the following:

  1. Click Launch from the Microsoft Store.
  2. Double-click the Citrix Receiver for Windows (Store) shortcut from the Start menu. Note:
  • The latest version of Citrix Receiver for Windows (Store) includes HDX RTME Version 2.4.
  • The HDX RealTime Connector must be of the same or a later version than the HDX RealTime Media Engine. If the version of the HDX RealTime Media Engine is newer than that of the RealTime Connector, Skype for Business does not work.

Citrix Receiver for Windows (Store) and Citrix Receiver for Windows

You can install and use only one edition of Citrix Receiver for Windows on a single machine. It can be either Receiver for Windows or Receiver for Windows (Store) but not both.

If Citrix Receiver for Windows is installed on your machine and you install Citrix Receiver for Windows (Store), the installation is successful. However, when you launch Citrix Receiver for Windows (Store), the following error message appears:

Note

This error message appears on all types of launch. This includes:

- Launch from the Microsoft Store
- ICA file  
- .CR file  

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On machines where you updated an earlier version of Citrix Receiver for Windows to Version 4.10 using Citrix Receiver Updates and then install Citrix Receiver for Windows (Store), the following error message appears when you launch Citrix Receiver for Windows (Store). You can install only one edition of Citrix Receiver for Windows on a single machine.

If you continue to use Citrix Receiver for Windows, the update, however, remains unaffected.

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If Citrix Receiver for Windows (Store) is installed on your machine and you install Citrix Receiver for Windows, the following error message appears:

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Uninstallation

You can uninstall Citrix Receiver for Windows (Store) using one of the following methods:

  • On the Start menu, right-click the Citrix Receiver for Windows (Store) application and click Uninstall.
  • Open Settings > Apps and Features. Select Citrix Receiver for Windows (Store) from the right panel and click Uninstall

Note

  • Remove the desktop shortcuts manually after uninstalling Citrix Receiver for Windows (Store). 
  • Citrix does not recommend that you use the Receiver clean-up utility to uninstall Citrix Receiver for Windows (Store).

Citrix Receiver desktop clean-up tool

The Citrix Receiver desktop clean-up tool allows you to delete the desktop shortcuts that remain after you uninstall Citrix Receiver for Windows (Store).

The Citrix Receiver desktop clean-up tool is available for download from here. You can run this tool using the command line interface.

Caution:

Running the tool deletes the desktop shortcuts even if Citrix Receiver for Windows (Store) is still installed on your system.

For more information about the Citrix Receiver desktop clean-up tool, see Knowledge Center article CTX231094.