Product documentation
Session Recording
Current Release 2507 LTSR 2411 2407 2402 LTSR 2311 2308 2305 2303 2212 2210 2209 2207 2206 2204 2203 LTSR 2201 2112 2110 2109 2107 2106 2104 2103 1912 LTSR 7.15 Service

What’s new

June 10, 2025
Contributed by: 
C

What’s new in 2503

This release includes the following new features and addresses issues to improve the user experience:

Session recording for Citrix-delivered web apps (Preview)

Session Recording extends its capabilities beyond recording activities within virtual app and desktop sessions (VDI) to also capture user actions on endpoint devices accessing Citrix-delivered web apps. For more information, see Session Recording for Endpoint Devices.

Alternative message queuing solution

Session Recording offers the Session Recording message queue as an alternative to the default Microsoft Message Queue (MSMQ). You can switch between them through registry settings. For more information, see Choose the message queuing solution.

Enhanced print monitoring

Session Recording provides more detailed information about printed content during recorded sessions. You can also choose to save a copy of the printed files along with the recordings. To enable this feature, configure an event detection policy and select printing events to log. For more information, see Configure event detection policies.

Key improvements:

  • More detailed print logs: Capture more data about printed content, including file name, file size, author, printer name, timestamp, and more.

  • Saved print files: Optionally store copies of printed files alongside session recordings for future reference and auditing.

  • Enhanced replay insights: View detailed print information and access printed files directly within the session replay interface. For more information, see Printing activities.

This enhancement allows for greater oversight and auditing of printing activity within recorded sessions.

Idle event enhancements

In Session Recording 2503, the idle event feature is now enabled by default. This means Session Recording can automatically record periods of inactivity (idle periods). Previously, this feature required an active event detection policy. This release also introduces finer-grained control over response actions, which can now be triggered based on idle durations measured in minutes rather than hours. You can disable the idle event feature by setting the EnableIdleEvent registry key to 0.

Idle durations measured in minutes

For more information, see Highlight idle periods and Configure event response policies.

Enhanced Session Recording agent management

This release introduces significant improvements to Session Recording agent management. Previously, only VDAs with Session Recording agents installed and sessions or events recorded were tracked. Now, all VDAs are monitored. You can use the SsRecUtils.exe utility to:

  • Check the counts of VDAs with and without Session Recording agents installed.

  • View the connection status of all Session Recording agents.

These enhancements provide greater visibility into agent deployments and more control over agent status and health, making it easier to manage and maintain your recording infrastructure. For more information, see Monitor Session Recording agents.

What’s new in earlier releases

For new features included in the releases that shipped after the 1912 Long Term Service Releases (LTSR) through the 2411 Current Releases (CR), see What’s new history.

What’s new
June 10, 2025
Contributed by: 
C
June 10, 2025
Contributed by: 
C

In this article

Site feedback | Your privacy choices footer linkYour Privacy Choices | Privacy and legal terms | Cookie preferences | Consent settings | docs.cloud.com
© 1999- Cloud Software Group, Inc. All rights reserved.