Citrix Endpoint Management

Apps notifications device policy

The Apps notifications policy lets you control how iOS users receive notifications from specified apps. The policy is supported only on supervised iOS devices running iOS 9.3 or later.

To add or configure this policy, go to Configure > Device Policies. For more information, see Device policies.

iOS settings

Device Policies configuration screen

  • App bundle identifier: Specify the app where you want to manage notification settings:
    • Select the app bundle ID. Options are available only after you enable the App Inventory device policy, which collects an inventory of apps on managed devices.
    • Select Add new, and then type the app bundle ID. To find an app bundle ID, see Find the bundle ID for an app in the App Store.
  • Allow notifications: Select On to allow notifications.
  • Show in notification center: Select On to show notifications in the notification center of the user devices.
  • Badge app icon: Select On to show a badge app icon with notifications.
  • Sounds: Select On to include sounds with notifications.
  • Show on lock screen: Select On to show notifications on the lock screen of the user devices.
  • Show in CarPlay: Select On to show notifications in Apple CarPlay. Applies to iOS 12 and later. Default is On.
  • Enable Critical Alert: Select On to enable the app to mark a notification as a critical notification that ignores Do Not Disturb and ringer settings. Applies to iOS 12 and later. Default is Off.
  • Unlocked Alert Style: Select None, Banner, or Alerts to configure the appearance of unlocked alerts.
  • Preview: Select how devices display notification previews for the app. Applies to iOS 14 and later.
    • Always: To show notification previews when the device is locked or unlocked.
    • When Unlocked: To show notification previews only when the device is unlocked.
    • Never: To turn off notification previews on the device.
  • Grouping: Select how devices group notifications from the app. Applies to devices iOS 12 and later.
    • Automatic: To group notifications into groups specified by the app.
    • By app: To group notifications from the app into one group.
    • Off: To turn off notification grouping for the app. Devices display all notifications in sequence.
  • Policy settings
    • Remove policy: Select a method for scheduling policy removal. Options include the following:
      • Select date: Click the calendar to select the specific date for removal.
      • Duration until removal (in hours): Type a number, in hours, until policy removal occurs. Applies to iOS 6.0 or later.
    • Profile scope: Select whether this policy applies to a User or an entire System. The default is User. Applies to iOS 9.3 and later.
Apps notifications device policy