Prerequisites for installing

System requirements and compatibility

Requirements

All devices must meet the minimum hardware requirements for the installed operating system.

Users devices require the latest Google Chrome operating system (OS) to access desktops and apps using Citrix Workspace app. Citrix recommends that you use Citrix Workspace app with releases from the Google Chrome OS stable channel. Citrix Workspace app for Chrome OS is supported only on Chrome OS.

Note:

End Of Life (EOL) Chromebook devices do not update to more recent versions of the Google Chrome OS. The EOL devices do not support all the Citrix Workspace app for Chrome OS updates. We recommend and support the latest versions of the Google Chrome operating system.

Supportability matrix

Citrix Workspace app for Chrome OS supports access to desktops and applications through the following versions of StoreFront. Stores must be accessed through Citrix Receiver for Web sites. Citrix Workspace app for Chrome OS does not support direct access to StoreFront stores, either using the store URL or the XenApp Services URL.

• StoreFront 2.5 and later

Citrix Workspace app for Chrome OS can be used to access desktops and applications delivered by the following product versions:

• XenApp and XenDesktop 7.6 and later

Secure user connections

In a production environment, Citrix recommends securing communications between Citric Workspace for Web sites and users’ devices with Citrix Gateway and HTTPS. Citrix recommends using SSL certificates with a key size of at least 1024 bits throughout the environment in which Citrix Workspace app for Chrome OS is deployed. Citrix Workspace app for Chrome OS enables user access to desktops and applications from public networks with the following versions of Citrix Gateway.

• NetScaler Gateway 10.5 and later

Citrix Workspace app for Chrome OS supports CloudBridge disabling compression and printer compression in addition to using HDX Insight analytics to display in CloudBridge Insight Center.

• CloudBridge 7.4 and later

Note:

If there is an issue connecting to the SSL-enabled VDA with Citrix Workspace app for Chrome OS, configure the cipher suites as specified in TLS settings on VDAs.

Microsoft Teams optimization requirements

Minimum version:

• Microsoft Teams optimization for audio calls, video calls, and screen sharing is generally available from release 2105.5 and later. We recommend that you use the latest version of Citrix Workspace app for Chrome OS. By default, screen sharing is disabled. To enable see settings.

• VDA version 1906 or later.

Hardware:

For a peer-to-peer video conference call or screen sharing, the minimum requirement is Intel® Core™ i3 processor with 2.4 GHz quad core CPU that can support 720p HD resolution.