Prerequisites for installing

System requirements and compatibility

Requirements

All devices must meet the minimum hardware requirements for the installed operating system.

Users devices require the Google Chrome operating system (version 50 or later) to access desktops and apps using Citrix Workspace app for Chrome. Citrix recommends that you use Citrix Workspace app for Chrome with releases from the Google Chrome stable channel. Citrix Workspace app for Chrome is supported only on Chrome OS.

Supportability matrix

Citrix Workspace app for Chrome supports access to desktops and applications through the following versions of StoreFront. Stores must be accessed through Citrix Workspace app for Web sites. Citrix Workspace app for Chrome does not support direct access to StoreFront stores, either using the store URL or the XenApp Services URL.

• StoreFront 2.5 and later
• Web Interface 5.4

Citrix Workspace app for Chrome can be used to access desktops and applications delivered by the following product versions:

• XenApp and XenDesktop 7.6 and later
• XenApp 6.5

Secure user connections

In a production environment, Citrix recommends securing communications between Citric Workspace for Web sites and users’ devices with Citrix Gateway and HTTPS. Citrix recommends using SSL certificates with a key size of at least 1024 bits throughout the environment in which Citrix Workspace app for Chrome is deployed. Citrix Workspace app for Chrome enables user access to desktops and applications from public networks with the following versions of Citrix Gateway.

• NetScaler Gateway 10.5 and later

Citrix Workspace app for Chrome supports CloudBridge disabling compression and printer compression as well as using HDX Insight analytics to display in CloudBridge Insight Center.

• CloudBridge 7.4 and later

Note:

If there is an issue connecting to the SSL-enabled VDA with Citrix Workspace app for Chrome, configure the cipher suites as specified in TLS settings on VDAs.

Secure ICA

Starting with Version 2.1, Citrix Workspace app for Chrome supports RC5 (128 bit) encryption.

Note:

If any encryption format other than basic is set, Citrix Workspace app for Chrome upgrades the encryption format to RC5 (128 bit).

Tip: Citrix recommends that you use a SSL-enabled VDAs for end-to-end SSL encryption.