About this release

What’s new in 2203.2

This release addresses issues that help to improve overall performance and stability.

Fixed issues in 2203.2

  • After upgrading to version 2203, attempts to use keyboard inside a session fails. A few keys and key combinations using CTRL, ALT, Shift, Spacebar, and Caps Lock might not work as expected. [CVADHELP-19766]

Known issues in 2203.2

No new known issues have been observed in this release.

Earlier releases

This section provides information on the new features and fixed issues in the previous releases that we support as per the Lifecycle Milestones for Citrix Workspace app.

2203.1

What’s new

This release addresses issues that help to improve overall performance and stability.

Fixed issues

  • After upgrading to version 2203, attempts to use keyboard inside a session fails. A few keys like CTRL, ALT, Shift, Spacebar, and Caps Lock might not work as expected. [CVADHELP-19766]

Note:

To know the existing issues within the product, see Known issues section.

2203

What’s new

Generic Client IME user experience enhancement

With this release, Generic Client Input Method Editor (IME) feature enhances input and display experience with Chinese, Japanese, and Korean (CJK) language characters. When you are in a session, this feature allows you to compose CJK characters at the cursor position. The feature is available for the Windows VDA and Linux VDA environments.

Prerequisites:

  • For Linux VDA, enable Client keyboard layout sync and IME improvement policy.
  • For Windows VDA, enable Unicode Keyboard Layout Mapping, Client Keyboard Layout Sync, and IME Improvement policies.
  • Use Citrix Linux VDA version 2012 and later. Note that for Citrix Windows VDA, all the currently available Windows VDA versions support the generic client IME feature.
  • The browser language needs to be either Japanese, Chinese (Simplified), Chinese (Traditional), or Korean.
  • Use Google Chrome, Mozilla Firefox, Microsoft Edge, or Apple Safari 13 and later.

Generally, IME provides user interface (UI) components such as a candidate window and a composition window. The composition window contains the composition characters and composition UI elements. For example, underline and background color. The candidate window displays the candidate list.

Composition and Candidate Window image

The composition window enables you to distinguish between the confirmed characters and the composing characters. The composition window and the candidate window move with the input cursor. As a result, the feature provides an enhanced input of characters at the cursor location in the composition window as well as an enhanced display in the composition and the candidate window.

Feature limitation:

  • Character composition is unsuccessful within the Microsoft Excel cell. The issue occurs when the cell is selected using a mouse click. [RFHTMCRM-6086]

Known Issue in the feature:

  • When Citrix IME is not added to the VDI VDA desktop session, you might not be able to type the IME characters. The issue occurs intermittently on VDA versions 2202 and earlier. [HDX-36748]

Session reliability enhancement

This feature enhances the user experience by having fewer dropped network connections when you are roaming. The session reconnection happens in a few seconds.

CEIP data to Citrix and Google Analytics

From this release, end users can:

  • decide whether to send the usage data to Citrix and Google Analytics or not.
  • block CEIP through GUI.

For more information, see CEIP section as a whole and in particular Blocking CEIP section.

Note:

  • If you’re on HTTP-based stores, for a secure context, we recommend that you transition to HTTPS-based stores. For more information, see HTTPS.

Fixed issues

  • When you try keyboard shortcut Ctrl + punctuation key in the Microsoft Edge and other non-English Google Chrome browsers, the shortcut key does not work as expected. The issue occurs when the Ctrl + punctuation key combination gets modified to a different combination before reaching the VDA. Thus, the VDA receives an inaccurate input. [CVADHELP-19445]

  • When you set up a Microsoft Outlook meeting with Dutch regional settings and the option Adjust the daylight saving time automatically is enabled, the meeting invite in the remote calendar appears an hour early. [CVADHELP-17992]

Note:

To know the existing issues within the product, see Known issues section.

2022

What’s new

Microsoft Teams optimization [Tech preview]

Microsoft Teams optimization supports audio call, video call, and screen sharing functionalities on the Google Chrome browser only. The minimum Google Chrome version required is m97 and later. You can use this feature after enabling the origin trial and with the on-premises account only.

For more information, see Microsoft Teams optimization.

Support for dynamic e911 [Tech preview]

Citrix Workspace app supports dynamic emergency calling. When used in Microsoft Calling Plans, Operator Connect, and Direct Routing, it provides the capability to:

  • configure and route emergency calls
  • notify security personnel

For more information, see Support for dynamic e911.

Fixed issues in 2202

  • When you enable Microsoft Teams optimization, the incoming audio is not be available. [CVADHELP-19456]

Note:

To know the existing issues within the product, see Known issues section.

2201

What’s new

Microsoft Teams Optimization [tech preview]

Microsoft Teams supports a single monitor for audio call, video call, and screen sharing functionalities on the Google Chrome browser only. The minimum required Google Chrome version is m97 and later. You can use this feature after enabling the origin trial and with the on-premises account only.

For more information, see Microsoft Teams optimization.

Feature limitation:

  • When you use Microsoft Teams optimization and share the screen, a red border that indicates the screen sharing is unavailable. [RFHTMCRM-6360]

Fixed issues

  • When you try to launch a published application session in the Microsoft Edge browser, a white bar appears at the top of the screen. [RFHTMCRM-6372]
  • In a session, when you type words using the Input Method Editor (IME) for Japanese, the word you type appears twice.

    The issue occurs when:

    • You use the mouse click to submit
    • Citrix Workspace app for HTML5 is configured with the Generic Client IME feature and
    • You use Google Chrome or Microsoft Edge Chromium browser on a Windows client. [RFHTMCRM-5187]

Note:

To know the existing issues within the product, see Known issues section.

2112

What’s new

Troubleshooting enhancement for mobile devices

With this release, you can get quick access to the session log file by tapping the Get Logs option. The logging option is renamed from Logging to Get Logs. When you select Get Logs from the secondary menu, the log file downloads on your device, unlike on a new browser tab.

Note:

You can collect logs for the ongoing session and a maximum of the previous five sessions.

Global App Configuration Service enhancement

With this release, administrators can customize user settings for on-premises deployments. Previously, this feature was available only on the Workspace (Cloud).

For prerequisites, see Getting Started section in the Global App Configuration Service documentation.

Notes:

  • This feature is available for HTTPS‑based stores only.
  • For the Global App Configuration Service to work, ensure that your users can access the URL discovery.cem.cloud.us.

Fixed issues

This release addresses a number of issues that help to improve overall performance and stability.

Note:

To know the existing issues within the product, see Known issues section.

2111.1

What’s new

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues

  • Attempts to copy and paste an image from the clipboard of the local device to the relevant app in the session may fail. [RFHTMCRM-6218]

Note:

To know the existing issues within the product, see Known issues section.

2111

What’s new

Troubleshooting enhancement

With this release, Citrix Workspace app supports log collection for ongoing virtual desktop and app sessions. Previously, you could collect logs only for sessions launched after selecting Start Logging during an ongoing session. Now, the logs are collected for the ongoing and subsequent sessions until you select Stop Logging.

Global App Configuration Service

With this release, administrators can customize user settings in sessions launched in Citrix Workspace app by using the Global App Configuration Service. Previously, administrators could only use the configuration.js for this purpose, and it was applicable only for StoreFront users.

Configure

The Global App Configuration Service for Citrix Workspace allows a Citrix administrator to deliver Workspace service URLs and Workspace App settings through a centrally managed service.

For more information, see Global App Configuration Service documentation.

Notes:

  • This feature is available for workspace and HTTPS‑based stores only.
  • For the Global App Configuration Service to work, ensure your users can access the URL discovery.cem.cloud.us.

Enhanced support for webcam redirection

Previously, Webcam redirection was available only on the Google Chrome and Microsoft Edge (Chromium) browsers. With this release, webcam redirection support is extended to the Mozilla Firefox and Apple Safari browsers. For configuration information see, Webcam redirection.

Note (HTTPS)

If you are on HTTP-based stores, for a secure context, we recommend that you transition to HTTPS-based stores. For more information, see HTTPS.

Fixed issues

  • When you type words using the Input Method Editor (IME) for Japanese, the second word overlaps the first word. The issue occurs when the Citrix Workspace app for HTML5 is configured with the Generic Client IME feature. [RFHTMCRM-5186]
  • In general, when you launch an HTML5 session, the Windows logo key and Windows key combinations such as Windows + R and Windows + E work with the Google Chrome and Microsoft Edge Chromium browsers only in full-screen mode and for HTTPS sites. Enable full-screen mode only through the toolbar. On the Chrome OS devices, when you launch an HTML5 session, the Windows logo key, and Windows key combinations such as Windows + R and Windows + E work in both full-screen and windowed modes. [RFHTMCRM-5905]

Note:

To know the existing issues within the product, see Known issues section.

2110

What’s new

This release addresses a number of issues that help to improve overall performance and stability.

Note:

  • If you’re on HTTP-based stores, for a secure context, we recommend that you transition to HTTPS-based stores. For more information, see HTTPS.

Fixed issues

  • After upgrading the Citrix Workspace app for HTML5, you might see a white screen when launching a session. The issue occurs when Dynamic Compression is enabled through the IIS (Internet Information Services) manager in StoreFront. [RFHTMCRM-5524]
  • On devices where only intranet access is allowed, sessions might not launch or there might be a delay. [RFHTMCRM-5440]
  • Indefinite strings of characters appear, such as “oooooooooooooooooo,” while using CJK languages. The issue occurs when you press and don’t release the letter key immediately for shortcuts such as Ctrl+ O, Ctrl+J, Ctrl+K, and Ctrl+L on sessions running on Linux VDA. [RFHTMCRM-5512]
  • When you click Disconnect on your toolbar or through the HDX SDK for HTML5 disconnect API, your desktop and app session windows might not close. This issue occurs after disabling the seamless virtual channel. [RFHTMCRM-6000]
  • You might see disconnection of sessions in Citrix Workspace app 2108 and 2109 for HTML5. The issue occurs in VDA version 7.15. [RFHTMCRM-5959]

Note:

To know the existing issues within the product, see Known issues section.

2109

What’s new

Support for copying image clips

Using the standard keyboard shortcuts, you can now copy and paste image clips between your local device and your virtual desktop and app sessions. You can use the standard keyboard shortcuts for copying and pasting while using apps such as Microsoft Word, Microsoft Paint, and Adobe Photoshop. Previously, this functionality was available only for text for the Google Chrome browser and the Microsoft Edge (Chromium) browser with HTTPS stores. This functionality is now available for both text and images for the Google Chrome browser and the Microsoft Edge (Chromium) browser with HTTPS stores.

  Supported clipboard actions
Google Chrome browser and Microsoft Edge (Chromium) browser with HTTPS stores Image clip copy and paste support. Text copy and paste support
Mozilla Firefox, Internet Explorer, HTTP stores Text copy and paste support

Notes:

  • In general, for security reasons, we recommend you use only HTTPS-based stores.
  • Due to network bandwidth constraints, sessions might become unresponsive when you try to copy and paste an image clip larger than 2 MB.
  • You can select and press Ctrl + C and Ctrl + V (Microsoft Windows OS, Chrome OS) or Command + C and Command + V (Apple Macs) to copy and paste. The right-click functionality works only when you copy and paste from your virtual desktop and app sessions to your local device. It doesn’t work when you copy and paste from the local device to your virtual desktop and app sessions.
  • We’ve tested this feature with BMP, PNG, JPEG, and GIF formats.

Battery status indicator

The battery status of the device now appears in the notification area within the virtual desktop session. Previously, the battery status indicator wasn’t visible in the session, which sometimes led to a loss of productivity when the laptop shuts down after the battery runs out.

The newly available battery status indicator feature is supported on Google Chrome and Microsoft Edge (Chromium) browsers. It is supported only on VDA versions 7.18 and later.

Note:

With Microsoft Windows 10 VDA, the battery status indicator might take about 1 or 2 minutes to appear.

Support for Microsoft Windows logo key and additional keyboard shortcuts

This release adds support for the following key combinations with the Microsoft Windows logo key in your sessions running on Microsoft Windows.

  • Windows + R
  • Windows + D
  • Windows + E
  • Windows + M
  • Windows + S
  • Windows + CTRL + S
  • Windows + T
  • Windows + U
  • Windows + Number
  • Windows + X
  • Windows + K

We’re now also supporting the following, additional keyboard shortcuts in your sessions running on Microsoft Windows:

  • Alt + Tab
  • Esc key
  • Ctrl + N
  • Ctrl + T
  • Ctrl + W

In sessions running on macOS, we now also support the following, additional keyboard shortcuts:

  • Esc Key
  • Command + N
  • Command + T
  • Command + W
  • Ctrl + N
  • Ctrl + T
  • Ctrl + W

We don’t support Alt + Tab and Microsoft Windows logo key shortcuts in sessions running on macOS.

Note:

The shortcut keys work only in full-screen mode selected through the toolbar. For more information, see Keyboard shortcuts.

Note (HTTPS)

If you are on HTTP-based stores, for a secure context, we recommend that you transition to HTTPS-based stores. For more information, see HTTPS.

Fixed issues

  • In multi-monitor sessions, you might not be able to paste using the Ctrl + V shortcut key in the extended monitor. The issue occurs when you minimize the primary monitor. [RFHTMCRM-5789]
  • Attempts to copy more than 10 MB worth of text from your local device to your virtual desktop and app session might fail. [RFHTMCRM-5831]

Note:

To know the existing issues within the product, see Known issues section.

2108.2

What’s new

Bidirectional audio

You can now make and receive calls within your Citrix Workspace app sessions. Earlier, audio redirection was limited to audio-out, which let you listen to only the audio being played inside the sessions.

The newly available microphone (audio-in) feature is supported on Google Chrome, Mozilla Firefox, and Microsoft Edge (Chromium) browsers.

Recommendations
  • Use headsets for optimal audio quality.
  • Sometimes, the audio quality isn’t smooth on constrained networks. For such scenarios, we recommend that you set audio quality to Medium or Low in Citrix Studio.

Notes:

  • When launching a session for the first time, the browser asks for permission to use your microphone, and then remembers your preference going forward for the particular store.
  • At times, you might see an error message stating, “The microphone couldn’t be opened.” Disconnect and reconnect to the session for the microphone to be redirected.
  • At times, when the session auto-reconnects after network disruption, the Microsoft Teams application might have difficulty utilizing the microphone for some duration. As a workaround, wait for some time, or quit and reconnect to the meeting.
  • Audio features require a secure context to work. They’re supported on stores based on ‘https.’ We also recommend - in general - that stores be based on ‘https.’
  • With VDA versions 2008 and earlier, you might see audio not working on the Google Chrome or Microsoft Edge (Chromium) browsers. We recommend that you move to a later VDA version. For more information, see Audio.
  • Bidirectional audio is available on video conferencing apps such as Microsoft Teams within the Workspace app.

Webcam support

You can now start using webcams, both built-in and external, within Citrix Workspace app for HTML5 virtual desktop and app sessions.

Webcam support is available on the Google Chrome and Microsoft Edge (Chromium) browsers.

Notes:

  • When launching a session for the first time (from a store), a prompt appears requesting permission to use your camera.
  • Camera features require a secure context to work. They are supported on stores based on ‘https.’ We also recommend - in general - that stores be based on ‘https.’
  • Webcam support is available on video conferencing apps such as Microsoft Teams within the Workspace app.

Enhanced graphics

This enhancement provides higher frame rates. As a result, interactive graphics and video playback are smoother. Currently, this enhancement is limited to the Mozilla Firefox browser.

Recommendation

We recommend setting the Legacy Graphics Mode to Disabled.

Fixed issues

  • Trying to print documents using the Citrix PDF printer might fail. For more information, see PDF printing. [RFHTMCRM-5157, CVADHELP-17340]
  • Applications launched inside the virtual desktop and app on a Chromebook might display visual artifacts. [CVADHELP-17805]
  • You can’t type characters in Notepad in Citrix Workspace app for HTML5 sessions launched in Mozilla Firefox on a MacBook. [RFHTMCRM-5406]
  • On iOS devices, you can type only English language characters in sessions opened using Apple Safari browsers through the Linux VDA. Attempts to type other supported language characters such as CJK, Russian, and accented characters such as in Spanish and French don’t work. [RFHTMCRM-5195]
  • You might see rectangular blocks across the screen while using certain apps like Microsoft Excel. The issue might occur in sessions running on earlier VDA versions. [RFHTMCRM-5482]
  • When you press the Ctrl + A, Ctrl + C, Ctrl +V, or Ctrl + X keys while using CJK languages, indefinite strings of characters appear, such as “aaaaaaaaaaaaaaaaaaaaaaaaaaa.” The issue occurs with sessions running on the Linux VDA. [RFHTMCRM-5114]
  • With the Legacy graphics policy enabled, sessions running on Microsoft Windows might display visual artifacts. The issue occurs with VDA versions 7.6 through 7.15. [RFHTMCRM-5521]

Note:

To know the existing issues within the product, see Known issues section.

2106

What’s new

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues

This release addresses a number of issues that help to improve overall performance and stability.

Note:

To know the existing issues within the product, see Known issues section.

2105.6

What’s new

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues

  • On devices running iOS 14 versions, when you open the Chrome browser and tap the keyboard icon in the toolbar, the keyboard doesn’t appear. We recommend that you upgrade both Citrix Workspace app for HTML5 to version 21.5.6 and iOS to version 14.4 or later. [RFHTMCRM-5279]

Note:

To know the existing issues within the product, see Known issues section.

2105.5

What’s new

Enhanced East Asian language input and display feature

Improved input and display experience with Chinese, Japanese, and Korean characters. Currently, this enhancement is limited to sessions hosted on Linux VDAs.

Input Method Editor (IME) is a key feature for users of the Chinese, Japanese, and Korean (CJK) languages. A generic version of the feature is available in Citrix Workspace app and on VDAs. Earlier, the generic client IME user interface (including the Composition and the Candidate Windows) was positioned in the upper left corner of the screen. It did not follow the cursor and was therefore often located far from the cursor position. Starting with this release, we’re enhancing the feature, allowing you to compose CJK characters at the current cursor location within your Citrix Workspace app for HTML5 session as shown below.

Composition and Candidate Window image

Limitations:

  • This feature is currently supported on Citrix Workspace app for HTML5 sessions running on Linux VDA 2012 or later.
  • This feature is not supported on Internet Explorer nor on Apple Safari 12 and earlier.

For more information, see Configure - Generic Client IME.

Fixed issues

  • When using a published app that is able to print using the Print Screen key in a client session, pages print twice. [RFHTMCRM-5085, CVADHELP-17119]
  • Attempts to completely disable CEIP (Customer Experience Improvement Program) in cloud environments are unsuccessful. [CVADHELP-1741]

Note:

To know the existing issues within the product, see Known issues section.

2103

What’s new

Support for browsers

Citrix Workspace app for HTML5 now supports new features for only the following browsers:

  • Mozilla Firefox
  • Google Chrome
  • Apple Safari
  • Microsoft Edge Chromium
Browsers Support for new features Support for maintenance and security fixes
Mozilla Firefox Yes Yes
Google Chrome Yes Yes
Apple Safari Yes Yes
Microsoft Edge Chromium Yes Yes
Internet Explorer* No Yes
Microsoft Edge Legacy* No Yes

*Microsoft apps and services to end support for Internet Explorer and Microsoft Edge Legacy soon. For more information about product lifecycles, see Microsoft documentation.

Note:

Ensure that you use the latest version of the Citrix HDX SDK for HTML5 to launch the sessions. For more information, see Citrix Workspace app for HTML5 HDX SDK. Otherwise, the launch of the sessions might fail.

Fixed issues

This release addresses a number of issues that help to improve overall performance and stability.

Note:

To know the existing issues within the product, see Known issues section.

2101.5

What’s new

Improved soft keyboard performance

Earlier, the following issues occurred in a session when using a soft keyboard:

  • The soft keyboard appeared intermittently.
  • Focus issues occurred when you switched between Tablet mode and Normal mode.
  • The clipboard feature failed to work because of focus issues.

This release addresses those issues and improves the overall performance and stability of the soft keyboard feature.

Enhanced audio performance

Citrix Workspace app for HTML5 now allows you to experience smooth audio quality on your calls when using a webcam. You will no longer see much lag between audio and video. Also, earlier, when you set pulse-code modulation (PCM) audio through a VDA, you were unable to hear the audio. This release addresses those issues and improves the overall audio performance and stability.

Audio recommendations

For best performance, use a USB headset within a session to speak and to listen.

Fixed issues

  • When you attempt to print a PDF from a remote session, the file might open in a new tab instead of the same tab. The issue occurs with the Chromium Edge browser. This fix provides an enhanced PDF printing experience. [RFHTMCRM-4749]

Note:

To know the existing issues within the product, see Known issues section.

2101

What’s new

Enhanced app switcher support

Starting with this release, when you launch a published application session in full-screen or kiosk mode, the session does not overlap with the desktop taskbar. The app switcher no longer hides the session. This enhancement is supported only in single-monitor mode.

Fixed issues

  • In scenarios where a VDA is configured with a NVIDIA GPU, with hardware encoding enabled, a black screen might appear when the session runs in full-screen mode. Also, videos might not render when the selective H.264 graphic mode is enabled through For actively changing regions policy. [RFHTMCRM-4589]

  • When you open Gesture Guide in an application or a desktop session launched through Citrix Workspace app for HTML5, user interface details might be exposed. [RFHTMCRM-4597]

Note:

To know the existing issues within the product, see Known issues section.

2011

What’s new

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues

  • When you launch a session from a Linux VDA through Citrix Workspace app for HTML5, the mouse cursor might not be rendered correctly within the session. For this fix to work, you must launch a session from Linux VDA 2012 or later. For more information, see Linux VDA bug ID LNXVDA-9074. [RFHTMCRM-4437]

Note:

To know the existing issues within the product, see Known issues section.

2010.6

What’s new

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues

  • When you launch an application through a Linux VDA, the application might overlap with the App Switcher taskbar. As a result, you cannot use control options because they are hidden behind the App Switcher taskbar. [RFHTMCRM-4439]

Note:

To know the existing issues within the product, see Known issues section.

2010.5

What’s new

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues

  • On a Chrome or an Edge browser, when you attempt to launch a session through the HDX SDK for HTML5, event listeners might not be called properly. The issue occurs when extensions such as Grammarly are installed on the browser. [RFHTMCRM-3848]

  • This fix supports:
    • Disabling the High DPI onboarding dialog.
    • Sending the correct work area when the High DPI scaling is enabled for app sessions. [RFHTMCRM-3938]
  • When you connect to an app session launched through Citrix Workspace app for HTML5, the Adjusting Screen Resolution message appears with a spinning circle. [RFHTMCRM-3948]

Note:

To know the existing issues within the product, see Known issues section.

2010

What’s new

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues

  • When you launch an application through a Linux VDA, the application might get cut off and overlap with the App Switcher taskbar. [RFHTMCRM-3816]

  • When you launch a session using Citrix Workspace app for HTML5, your device might exhibit poor bandwidth. [RFHTMCRM-3821]

  • Attempts to launch a session using Citrix Workspace app for HTML5 on the cloud might fail. The issue occurs when the store takes more than 30 seconds to fetch an ICA file, resulting in a timeout. With this fix, the session time-out after three minutes. [RFHTMCRM-3845]

Note:

To know the existing issues within the product, see Known issues section.

2009

What’s new

macOS Big Sur Day 0 support

Citrix Workspace app for HTML5 adds support for Safari browsers introduced with macOS Big Sur.

Session performance improvements in multi-monitor scenarios

Citrix Workspace app for HTML5 improves the overall performance and stability of sessions in multi-monitor scenarios. In earlier versions, when a session was running on multiple monitors, you experienced sluggish performance.

Improved audio performance

In earlier releases, you might hear a crackling sound when listening to audio. Citrix Workspace app for HTML5 now enriches the user experience by providing smooth audio.

Fixed issues

  • Audio playback might unexpectedly stop working in a session. To work around the issue, reconnect the session. [CVADHELP-15186]

  • Attempts to launch applications might fail. The issue occurs when you connect to a cloud store enabled with Citrix Gateway service by using Citrix Workspace app for HTML5. [RFHTMCRM-3530]

  • Attempts to launch a session using Citrix Workspace app for HTML5 on a Safari browser might fail. The issue occurs on devices running a macOS Big Sur update. [RFHTMCRM-3825]

Note:

To know the existing issues within the product, see Known issues section.

2007

What’s new

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 2007

This release addresses few issues that help to improve overall performance and stability.

Note:

To know the existing issues within the product, see Known issues section.

Known issues

Known issues in 2203

  • In a session, when you use Microsoft Teams optimization, you might be unable to answer an incoming Microsoft Teams call or join a Microsoft Teams meeting. The issue occurs intermittently when the Virtual Desktop Infrastructure’s (VDI’s) shim version is 1.8.0.12. [CVADHELP-19567]

  • Webcam redirection might not work in some Citrix Virtual apps and Desktops or XenDesktop. [HDX-39396]

Known issues in 2202

  • When you use Microsoft Teams optimization and share the screen, a red border that indicates the screen sharing is unavailable. [RFHTMCRM-6360]

  • When you set up a Microsoft Outlook meeting with Dutch regional settings and the option Adjust the daylight saving time automatically is enabled, the meeting invite in the remote calendar appears an hour early. The issue occurs when the summer meeting is scheduled in winter. [CVADHELP-17992]

Known issues in 2201

  • Microsoft Teams optimization isn’t supported on multi-monitor mode. [RFHTMCRM-6413]
  • Microsoft Teams optimization is supported only on the Google Chrome browser. [RFHTMCRM-6194] [RFHTMCRM-4724]
  • When you use Microsoft Teams optimization, the screen sharing functionality is disabled by default. After you enable, you can share the local device contents. [RFHTMCRM-6156]
  • When you use Microsoft Teams optimization, the screen sharing functionality is disabled by default. After you enable, the local device content can also be shared. [RFHTMCRM-6156]

Known issues in 2111

Attempts to copy and paste an image from the clipboard of the local device to the relevant app in the session may fail. [RFHTMCRM-6218]

Known issues in 2108.2

When Use Video Codec for Compression is set to For the Entire Screen in Citrix Studio, a multi-monitor session might render incorrectly. We recommend changing the setting to Use when preferred in multi-monitor sessions. [RFHTMCRM-5523]

Known issues in 2106

Applications launched inside the virtual desktop might display visual artifacts. [CVADHELP-17805]

Known issues in 2105.5

  • The input of the first character might not appear exactly at the location of the workspace session’s cursor position. [RFHTMCRM-4909]
  • When a CJK Generic Client IME user single-clicks a cell to type in Microsoft Excel, the Candidate and Composition Window UI might not appear at the focus position. As a workaround, double-click the cell. [RFHTMCRM-5185]

Known issues in 2010

When you reconnect to an application session, the bottom of the application might get partially cut off or hidden behind the App Switcher taskbar. The application is displayed correctly when you resize the session. [RFHTMCRM-3892]

Known issues in 2009

  • In multi-monitor mode, screen corruption might be observed intermittently. The issue occurs when you drag applications. The issue occurs with XenDesktop 7.6 VDAs running Windows 2012 R2. [RFHTMCRM-3550]

  • With legacy graphics mode enabled (for example, in XenApp 6.5) in multi-monitor mode, screen corruption might occur. [RFHTMCRM-3586]

Limitations

  • Disconnecting from a session: When you disconnect from a session by closing a tab or closing the browser, the server might not get notified that the session was disconnected. As a result, the session on the server remains active for the default 180 seconds or the configured session reliability timeout.

    Recommendation: We recommend that you disconnect the session through the toolbar option.

  • When Use Hardware Encoding for Video Codec is set to Enabled in Citrix Studio, your screen might appear green during a session through an Intel vGPU VDA. [RFHTMCRM-5521]

  • The server falls back to YUV420 even when configured to Graphics-Thinwire YUV444 setting. The graphics-rich applications are limited to the YUV420 range. [RFHTMCRM-5520]

  • In a session, when you try to send command + R key combination prompts to disconnect the session instead of remoting to the session. The issue occurs when you use the Safari browser application. [RFHTMCRM-6415]

  • When you use Microsoft Teams optimization and share the screen, a red border that indicates the screen sharing is unavailable. [RFHTMCRM-6360]

  • External mouse and keyboard are not supported with Citrix Workspace app for HTML5 in any browser on Android or iOS operating systems. [RFHTMCRM-6623]

  • When you close the browser or the browser tab to disconnect the session, the session state might remain active on the server (Delivery Controller) for sometime. The issue occurs intermittently.

    As a workaround, use the Disconnect option from the secondary menu in the session toolbar. [RFHTMCRM-5457]

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