Add Site components to Smart Tools

Important:

This article is deprecated. Smart Tools reached End of Life (EOL) on July 31, 2019 and is no longer available for use with on-premises Virtual Apps and Desktops Sites or Sites using the Virtual Apps and Desktops service. For more information about Smart Tools deprecation and alternatives, see the following articles:

By default, Smart Tools can automatically detect the StoreFront, Provisioning, or License servers used with your Site. After you add your Site, Smart Tools lists these components in the following locations:

  • On the Health Alerts page, Smart Tools displays the number of detected components. Click each component for machine information and alert details.
  • On the Site Details page, Smart Tools displays a list of the components detected, including machine name and component type.

If Smart Tools can’t detect these components when you add your Site, you can add the missing components using Citrix Checks or you can add them individually.

Locate components using Citrix Checks

  1. Familiarize yourself with the requirements for running StoreFront Checks, Citrix Provisioning Checks, or License Server Checks to locate the components you want.
  2. Verify the components you want to target meet the system requirements for running these checks.
  3. Run the checks as described in Run checks on demand or Schedule checks.

Add individual components

To add components of the same type, perform the following steps:

  1. From the Health Alerts page for your Site, click Add Server for the StoreFront, Provisioning, or License server you want to add. Health Alerts page with components highlighted
  2. Enter the FQDN or IP address of the machine. If you want to add multiple machines, click Add another component. Add component dialog with Add another component highlighted
  3. To remove a machine from the list, click the trash icon. The trash icon appears only when you enter data in the field.
  4. Click Done to save your changes. Smart Tools displays the added machine on the Health Alerts page.

To add components of differing types, perform the following steps:

  1. From the Health Alerts page for your Site, click Site Details and then click Add Component. Add components from Site Details page
  2. Enter the following information: Add component dialog
    • Enter the FQDN or IP address of the machine you want to add.
    • Select the machine type: StoreFront, Provisioning, or License Server.
    • To add more machines, click Add another component.
  3. To remove a machine from the list, click the trash icon. The trash icon appears only when you enter data in the field.
  4. Click Done to save your changes. Smart Tools displays the added machines under Components on the Site Details page.

Configure Provisioning Server permissions

In some cases, when you run Provisioning Server Checks, Smart Tools might report that the Provisioning Server is down even though it’s actually up and running. This issue might occur if Smart Tools doesn’t have sufficient permissions to run checks on the Provisioning Server. To avoid this issue, you’ll need to create an Active Directory group for the Provisioning Server farm and add the appropriate permissions to it. To do this, you’ll need the user name that you used when you added your Site to Smart Tools.

  1. On the domain controller, create a new domain group:
    1. Select Administrative Tools > Active Directory Users and Computers.
    2. Right-click the domain node and select New > Group.
    3. Enter the group name. Example: PvsSmartCheckGroup
  2. Add the Site administrator user in domain\username format to the domain group.
  3. From the Provisioning Server console, add the domain group to the farm:
    1. Right-click the farm node and select Properties.
    2. Select Groups > Add Group.
    3. Locate and select the domain group you created.
    4. Click OK to save your changes.
    5. Select Security > Add and select the domain group.
  4. Click OK to save your changes.

After you complete these steps, it may take up to 3 hours for your changes to take effect in the farm. Afterward, you can run Provisioning Checks successfully.