Known issues

Workspace Environment Management service contains the following issues:

  • Agent host machine names listed on the Active Directory Objects tab of the WEM service administration console do not update automatically to reflect changes to machine names. To display the new name of a machine in the Machines list, you must manually delete the machine from the Machines list, and then add the machine again. [WEM-1549]

  • After you migrate your on-premises WEM database to the WEM service, you must reinstall the WEM service agent even if the latest version is installed on your machine. This is necessary because the agent cache cannot synchronize with the WEM service database unless you reinstall the WEM service agent. [WEM-2396]

  • In Transformer (kiosk) mode, and with Log Off Screen Redirection enabled, WEM might fail to redirect the user to the logon page after logging off. [WEM-3133]

  • The Restore wizard might take a long time to load the Active Directory (AD) objects after you select Machines as the type of AD objects you want to restore and click Next. The issue occurs when there is a large number of OUs (for example, 4,000). [WEM-5169]

  • Registry entries might not take effect if you assign them to a user or user group through an action group. However, they do take effect if you assign them directly. The issue occurs when you assign registry entries to be created in one of the following locations:

    • %ComputerName%\HKEY_CURRENT_USER\SOFTWARE\Policies
    • %ComputerName%\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies [WEM-5253]

For known issues related to WEM service of earlier versions, see Known issues in previous releases.